988 crisis hotline overnight manager

The 988 Crisis Hotline Overnight Manager supports a team of Mental Health Counselors providing evidence-informed crisis intervention, brief supportive counseling, suicide prevention, information & referral, and follow-up services to individuals who contact the Helpline Center in emotional distress, with substance use issues, or with suicidal ideation. The 988 Overnight Manager is responsible for ensuring that quality service is provided by the counselors through supervision, monitoring, training, and coaching. The position provides an opportunity to employ a wide range of clinical skills, and knowledge of the expanding field of behavioral health.

This is a full-time position, primarily evening/overnight/weekend hours, may include coverage of holidays and on-call.

Requirements

• Master’s degree in counseling, social work, psychology, or related field required.
• Additional experience working in mental health counseling or mental health crisis strongly preferred.
• Applicants must be comfortable working independently and as part of a team in a collegial group environment.
• Previous supervision experience preferred.
• Strong oral and written language skills.
• Working knowledge of computers and software programs, proficient keyboarding skills.
• Offers of employment contingent upon acceptable background check.