2ND SHIFT HUMAN SERVICES LEAD

Location: Cedar Rapids, IA

Company: To The Rescue

Schedule: Full-Time | 2nd Shift 2 - 10 P.M. | Must Be Able to Support Multiple Shifts, Including Evenings, Weekends & On-Call Rotation

Signing Bonus: $1,000

Lead and support a team providing daily care and services for individuals with disabilities in a residential setting.

ABOUT THE ROLE

To The Rescue is hiring a Human Services Lead to support individuals with developmental disabilities, brain injuries, and mental health needs in residential homes throughout the Cedar Rapids area. This is a hands-on lead role that combines direct support, staff mentoring, scheduling coordination, and oversight of daily operations within the home.

This position is ideal for someone who enjoys mentoring others, staying organized, and making a meaningful impact in the lives of individuals with disabilities.

KEY RESPONSIBILITIES

MEMBER SUPPORT & DIRECT CARE

• Provide hands-on support with daily living activities, medication administration, transportation, appointments, and community involvement
• Help members work toward goals related to independence, safety, communication, and daily living skills
• Support members with personal hygiene, meal preparation, housekeeping, recreation, money management, and other daily needs as outlined in care plans
• Complete daily documentation accurately and on time

TEAM LEADERSHIP & HOUSE OPERATIONS

• Work alongside and support Direct Support Professionals (DSPs) within the home environment
• Create and maintain monthly staff schedules while helping coordinate shift coverage
• Review payroll, timesheets, and documentation for accuracy and compliance
• Help oversee the day-to-day operations, safety, and cleanliness of the home environment
• Coordinate medical appointments and support member advocacy related to healthcare needs when needed

DOCUMENTATION, COMPLIANCE & COMMUNICATION

• Review documentation and medication oversight processes to help ensure compliance with HCBS standards, Medicaid requirements, and company policies
• Maintain strong written communication, accurate documentation, and effective use of technology systems to support compliance and daily operations
• Communicate regularly with leadership, staff, medical professionals, guardians, and support teams regarding member needs and services
• Participate in the on-call rotation and respond to staffing or member support needs as required

PREFERRED QUALIFICATIONS

• High school diploma or GED required
• Previous experience as a DSP, caregiver, or in human services preferred
• Prior leadership or supervisory experience is a plus
• Strong communication, organization, and problem-solving skills
• Strong attention to detail and ability to maintain accurate documentation and compliance standards
• Ability to confidently use computers, documentation software, basic technology tools, and writing abilities for daily documentation and incident reports

SCHEDULE & REQUIREMENTS

• Full-time 2nd shift position requiring flexibility based on operational and staffing needs
• Participation in an on-call rotation is required (approximately one week every four weeks)
• Valid driver’s license and eligibility for company vehicle insurance required
• Local travel within the Cedar Rapids area may be required

IND-IA

The Rescue is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, status as a qualified individual with a disability or status as a protected veteran.