Nexum Consulting

·2 days ago

Nexum Consulting

·2 days ago

Jefe de servicio técnico y posventa

Apply now

Location

onsite, Montevideo, Uruguay

Commitment

Full Time

Level

Director

Required skills

Technical service managementAfter-sales serviceTeam leadershipInventory managementWarranty managementProcess improvementExcelMechanical engineeringElectronicsService order managementPerformance monitoringConflict resolution

Job Description

⭐¡Te estamos buscando! JEFE DE SERVICIO TÉCNICO Y POSTVENTA para reconocida empresa de electrodomésticos

👉 ¿Te gustaría asumir estos desafíos?

🔧 Liderar y supervisar el funcionamiento integral del área de Servicio Técnico y Postventa
📋 Organizar y asignar las órdenes de servicio a los técnicos, asegurando una atención eficiente
⏱️ Supervisar los tiempos de respuesta y resolución de reclamos, reparaciones y garantías
🛠️ Gestionar las garantías de los productos, asegurando el cumplimiento de las políticas y procedimientos establecidos
📦 Planificar y controlar el stock de repuestos, anticipando necesidades y evitando quiebres de inventario
📊 Monitorear indicadores claves de gestión del área
🔎 Proponer e implementar mejoras en los procesos de Postventa, buscando optimizar tiempos, costos y calidad de servicio
🎓 Contar con formación técnica en Mecánica, Electrónica o carreras afines
👨‍🔧 Experiencia mayor a 5 años en posiciones similares, liderando equipos de trabajo
📊 Dominio avanzado de Excel
🕐 Disponibilidad para trabajar de lunes a viernes de 8:15 a 18:00 horas
📍 Lugar de trabajo: Centro
🏢 Incorporarse a una sólida empresa líder del rubro, con amplia trayectoria en el país
🚀 Oportunidad real de desarrollo profesional y personal
💰 Salario acorde a las responsabilidades del cargo

Ready to join the team?

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Sun
- 1:00 PM - 2:00 PM
  Senior Product Manager Interview
  Sarah Jenkins
- 2:30 PM - 3:00 PM
  Initial Interview
  Alex Chen
Mon
- 11:00 AM - 11:15 AM
  Product Manager Interview
  David G. (Hiring Manager)
- 4:15 PM - 5:15 PM
  First Round Interview
  Sophie L.
Tue
- 1:20 PM - 1:45 PM
  Introductory Interview
  Marta W.
- 2:30 PM - 3:00 PM
  Kick-off Interview
  Daria (HR)
Wed
- 1:00 PM - 1:45 PM
  Qualifying Interview
  James Miller
- 5:30 PM - 6:00 PM
  Discovery Interview
  Chris V.
Thu
- 2:30 PM - 3:00 PM
  First Interview
  Michael T.
- 4:00 PM - 5:00 PM
  Interview
  Den

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Jefe de servicio técnico y posventa

Required skills

Job Description

Ready to join the team?

Stop wasting hours on applications

Over 200,000 job seekers trust us

Frequently Asked Questions

How does Global Work AI apply to jobs without spamming?

Is Global Work AI safe for my professional reputation?

Do I need a “perfect” resume to use Global Work AI?

What will my resume and cover letter look like before they’re submitted?

Will recruiters be able to tell that I used AI to apply?

What if I’m not satisfied with Global Work AI?

Stop wasting hours on applications

Over 200,000 job seekers trust us

Frequently Asked Questions

How does Global Work AI apply to jobs without spamming?

Is Global Work AI safe for my professional reputation?

Do I need a “perfect” resume to use Global Work AI?

What will my resume and cover letter look like before they’re submitted?

Will recruiters be able to tell that I used AI to apply?

What if I’m not satisfied with Global Work AI?

Stop wasting hours
on applications

Frequently Asked
Questions

Stop wasting hours
on applications

Frequently Asked
Questions