WHO WE ARE:

As Singapore’s longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires.

Today, we’re on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia’s leading financial services partner for a sustainable future.

We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career.

Your Opportunity Starts Here.

Job Description

Why Join

Do you thrive on solving complex problems and protecting customers? As an IT Business Analyst at OCBC, you’ll play a vital role in safeguarding our bank and customers against evolving fraud threats. You’ll shape solutions that directly impact our ability to detect and prevent fraudulent activities. Join a dynamic team within OCBC Group Technology and contribute to a secure financial future for our customers.

How you succeed

Success in this role demands a proactive and collaborative approach. You’ll work closely with stakeholders across technology, fraud operations, and compliance. Prioritise based on risk and impact. Build strong relationships to gather requirements and deliver effective solutions. Embrace agile methodologies to adapt to changing priorities. You will champion best practices in fraud detection and prevention.

What you do

• Gather, analyse, and document business requirements for FCC/KYC Name Screening, Customer Due Diligence (CDD) Risk Scoring, Transaction Screening domains systems.
• Collaborate with various departments across the bank such as Engineering, Tech Architecture, Infra, Security etc. to come up with end-to-end solution design, scope of work and cost estimates.
• Present solution proposals, cost benefit analysis and provide recommendations to both business and technology management teams on the solution/ options.
• Perform project activities from requirement analysis, functional specifications, user stories, testing and go-live.
• Translate business needs into functional specifications for development teams.
• Facilitate workshops and meetings with stakeholders to elicit requirements.
• Manage and prioritise the product backlog for anti-fraud initiatives.
• Participate in system testing and user acceptance testing.
• Monitor and evaluate the performance of implemented solutions.
• Stay up to date with industry trends and emerging fraud threats.
• Knowledge of FCC domains such Transaction Monitoring and Anti-Fraud is advantageous.
• Experience with key FCC market solutions including SAI NetReveal, Oracle FCCM and SAS-FMS is a plus.

Who you work with

Group Operations & Technology co-creates products and solutions. We build the underlying technology applications and services. And manage the Group’s IT operations & cyber defence. End-to-end transaction fulfilment services. For the whole Group. With singular focus. Delivering exceptional customer experience. At the forefront of our digital transformation journey. Relentless innovation. Pushing boundaries. And it’s all powered by serious investment in your development.

Who you are

• Possess a bachelor’s degree in computer science, Information Technology, or a related field.
• Bring 8+ years of experience as a Business Analyst in the financial services industry.
• Demonstrate strong expertise in FCC and KYC systems and techniques.
• Exhibit excellent analytical, problem-solving, and communication skills.
• Are proficient in requirements gathering methodologies, process modelling, and data analysis.
• Have hands-on experience working in both SDLC & Agile/SCRUM delivery approaches.
• Preferably possess understanding of fraud data analytics, machine learning and data science concepts.

Side note: This role requires 100% work in office, eventually to relocate to Punggol Digital District in 2026/ Q1 2027.

What we offer

Competitive base salary. A suite of holistic, flexible benefits to suit every lifestyle. Community initiatives. Industry-leading learning and professional development opportunities. Equal opportunity. Fair employment. Selection based on ability and fit with our culture and values. Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.