Mas bts client service client support specialist i

Delivering world-class service and satisfaction to all clients internal, external, diverse and emerging. Maintaining focus to deliver results in a fast-pace and diverse environment. Escalate issues jeopardizing quality and deadlines and interact with affected management to negotiate resolution. Solving day-to-day problems that are in line with ADPs mission, vision, and values. Shares ideas and information across multiple audiences to drive the business need. Collaborating with all internal resources at all levels to achieve shared goals and exceed expectations. Holding self and other to the highest personal and professional standards, becoming a role model for ADP vision and values. Achieve satisfactory level of technical and professional skills in a changing environment. Complete special tasks and projects.

Qualifications

• Bachelor's degree or equivalent in education & experience
• 1-3 years high volume, problem resolution, technical client services experience
• PC navigation skills
• US Benefits & Payroll knowledge is a plus