Digital Content Specialist, Thomson Reuters Foundation

We are looking for a confident and knowledgeable Digital Content Specialist to help run and maintain the Thomson Reuters Foundation websites.

Our digital platforms are at the heart of how we tell our story, engage our audiences and demonstrate our impact. We are looking for an experienced and proactive Digital Content Specialist to own and drive the quality, consistency and long-term health of Thomson Reuters Foundation’s digital presence.

About the Role

In this opportunity as a Digital Content Specialist, you will:

This is a hands-on role for a digital professional who takes pride in owning website content, from the quality of individual pages to the processes and standards that keep the site performing effectively. You will set and maintain website content standards, lead on digital hygiene, and use data to inform how content is managed and improved.

Working closely with the Digital Communications Manager, you will be a key partner to colleagues across different teams within the Foundation, particularly the Communications team and the Product & Technology team, helping ensure our digital platforms remain accurate, accessible and effective for our audiences.

• Own website content standards, maintenance processes and long-term digital hygiene across Thomson Reuters Foundation's digital platforms.
• Carry out regular checks for broken links, outdated pages, inconsistent formatting and other digital hygiene issues.
• Upload, build and update digital content including web pages, news and impact stories, reports, event pages and other digital assets.
• Ensure key organisational pages are kept up to date with relevant statistics, impact stories, calls to action, links and related content.
• Ensure website content meets digital best practice standards for layout, accessibility, usability and audience appeal.
• Support Digital Communications Manager in delivering regular training and upskilling for other CMS users to ensure consistency across the site.
• Maintain and advise on SEO best practice, including page titles, headings, links, metadata and content structure.
• Source, upload and format appropriate images and multimedia assets, ensuring copyright, accessibility and presentation standards are met.
• Use data-informed approaches to maintain and update website pages, ensuring content is accurate, timely and well presented.
• Support site-wide content updates, including navigation links, campaign updates, event information, partner and programme information, and other recurring content changes.
• Work closely with the Digital Communications Manager to maintain and update the digital content calendar.
• Provide ad hoc digital support for events, webinars, campaigns and organisational updates, as needed.
• Support on ongoing maintenance and improvement of other TRF digital properties and outputs, as needed.

About You

You're a fit for the role of Digital Content Specialist if your background includes:

• Demonstrable experience maintaining and improving websites and digital content in an ongoing manner, ideally in a similar organisation or communications environment.
• Experience using a content management system, ideally WordPress or similar.
• Excellent organisational skills, with the ability to manage multiple priorities, requests and deadlines.
• Experience coordinating with multiple stakeholders across teams, including non-technical colleagues.
• Strong written and verbal communication skills.
• A solid understanding of digital publishing best practice, including page layout, link management, image use and user experience.
• Working knowledge of SEO best practice, knowledge of AEO would be a bonus.
• Awareness of digital accessibility standards, such as WCAG principles.
• Confidence using AI tools to streamline and improve digital workflows and content processes when appropriate.
• A collaborative, solutions-focused approach with the ability to work effectively with both technical and non-technical teams.
• The ability to troubleshoot content issues and clearly communicate and prioritise website bugs or technical requirements to Product & Technology colleagues.

What’s in it For You?

• Global Perspective and Impact: Interested in working for a dynamic global organization with a focus on social impact? With hubs all over the world from Bangkok to Madrid to Rio de Janeiro, join a truly international team with a shared goal of helping to build societies around the world that are free, fair, and informed.
• Unique Approach: Our expertise in media and the law is world class. We combine the power of both to address the critical issues faced by humanity.
• Our Relevance: With a focus on advancing media freedom, fostering more inclusive economies and promoting human rights, our work has never been more needed than right now.
• Industry Competitive Benefits: We offer competitive salary packages and market-leading benefits.
• Learning & Development: We are dedicated to the continual professional development of our employees and offer access to both in-house and external training opportunities.

About Thomson Reuters Foundation

The Thomson Reuters Foundation is the corporate foundation of Thomson Reuters, the global news and information services company. As an independent charity, registered in the UK and USA, we leverage our media, legal and data driven expertise to strengthen independent journalism, enable access to the law and promote responsible business. Through news, media development, free legal assistance and data intelligence, we aim to build free, fair and informed societies.

About Thomson Reuters

Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news.

We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.

As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.

We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here.

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More information about Thomson Reuters can be found on thomsonreuters.com