Unilever is currently hiring for AKAM – Modern Trade!

Function: Customer Development

Work Level: WL1

Location: Islamabad

Reports to: Key Account Manager

Scope: Local

Terms & Conditions: Full-time

ABOUT UNILEVER

With 3.4 billion people in over 190 countries using our products every day, Unilever is a business that makes a real impact on the world. Work on brands that are loved and improve the lives of our consumers and the communities around us. We are driven by our purpose: to make sustainable living commonplace, and it is our belief that doing business the right way drives superior performance. At the heart of what we do is our people – we believe that when our people work with purpose, we will create a better business and a better world.

At Unilever, your career will be a unique journey, grounded in our inclusive, collaborative, and flexible working environment. We don’t believe in the ‘one size fits all’ approach and instead we will equip you with the tools you need to shape your own future.

JOB PURPOSE

This role is responsible for the delivery of business targets and account Management for assigned MT account. This is achieved by the identification, development, and faultless execution of joint customer business plans. The role is responsible for the negotiation and implementation of commercial agreements. The objective is to build strong working relationships with customer to drive growth via strategic alignment and negotiations implementing Pay for Play.

WHAT WILL YOUR MAIN RESPONSIBILITIES BE

• Develop and build strong business relationship with customer
• Play a leading role in negotiating, agreeing and executing fair and equitable trading terms to drive the annual business contract with customer
• Develop, execute and monitor Customer Business Plan / Joint Business Plan for compliance
• Deliver USG and customer profitability as per the assigned target for the Account
• Sell and execute category plans / launches / initiatives / promotions with the customer while partnering with trade and shopper marketing category teams.
• Manage business to minimize friction / channel conflict with other channels/functions
• Lead the monthly/ quarterly forecasting process aligning with the Customer Marketing, Sales team and Customer
• P&L delivery and keeping a close watch at customer contribution
• Implement merchandising/visibility standards across all categories to Win in store and maintain Perfect store compliances.
• Develop the MT strategy to drive profitable growth with customer
• Take tactical and timely decisions to counter/ pre-empt competition’s moves
• Prepare a monthly plan for the account to achieve category-wise and SKU-wise volume targets
• Ensure timely revision of Perfect Store KPIs and One Pagers for On Shelf Availability, Shelf Share, Visibility, and merchandizing standards with the help of Shopper marketing Teams.
• Coordinate with Unilever Supply Chain and Store Operations to ensure timely stock replenishment and manage operational issues at run time.
• Ensure category leadership for through robust plans & superior execution
• Co-create JMFG’s with Customer and Shopper Marketing teams.

WHAT YOU NEED TO SUCCEED

Education & Experience

Minimum bachelor's degree is required, candidates with MBA will be preferred

At least 2-5 years of sales experience. Account management experience will be additional advantage

Skills

• Key Account Management
• Ability to manage and foster key relationships
• Customer P&L Management
• Proven ability to negotiate in complex circumstances
• Possesses advanced analytics capabilities for business and category reviews
• Excellent presentation and communication skills
• External orientation and awareness of competition's behaviors
• Possesses an innovative approach to problem-solving
• Exhibits digital acumen and understanding

Leadership

You are energized by delivering fantastic results. You are an example to others – both your results and your resilience. You are constantly on the lookout for better ways to do things, engaging and collaborating with others along the way.

As an individual you are the one responsible for your own wellbeing and delivering high standards of work. You must also focus on the Consumer and what they need. You are humble and have your head up, looking around to interpret evidence and data smartly, spot issues and opportunities to make things better.

Critical SOL (Standards of Leadership) Behaviors

• Care Deeply
• Focus on What counts
• Stay Three Steps Ahead
• Deliver with excellence

Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their ‘Whole Self’ to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.