Tele sales executive

Job Description – Tele Sales Executive

Qualifications & Requirements

• Bachelor's degree completed in any discipline.
• Minimum 2 years of relevant work experience, preferably in telesales, customer service, or sales.
• Excellent verbal communication and interpersonal skills.
• Proficiency in Microsoft Excel and familiarity with social media platforms.
• Candidate must reside within a 5 km radius of Dillibazar.

Key Responsibilities

• Make outbound calls to prospective and existing customers to promote the company's products and services.
• Present products and services clearly, professionally, and confidently to potential customers.
• Generate qualified sales leads and convert inquiries into successful sales.
• Conduct regular follow-ups with prospective customers to build trust and maximize conversion opportunities.
• Respond to customer inquiries promptly and resolve concerns in a professional manner.
• Coordinate with the Sales and Operations teams to ensure smooth order processing and timely customer support.
• Maintain accurate records of customer interactions, sales activities, and follow-up schedules.
• Prepare and submit daily call reports, sales reports, and performance updates.
• Build and maintain long-term customer relationships to encourage repeat business and customer loyalty.
• Maintain a high standard of professionalism, positive attitude, and excellent telephone etiquette in all customer interactions.
• Achieve assigned sales targets while ensuring a high level of customer satisfaction.