Regional Sales Operation Specialist

Position: RSO Specialist

Location: Malaysia

Support Region: Philippines, Malaysia and South Asia

Direct Report: Regional Operation Manager

Responsibilities:

Business Support:

• Be familiar with the operational systems, processes and policies in support of organizations mission -- specifically, support better management reporting, information flow, business support process and organizational planning for Mindray Facility.
• Know well about operational systems or processes, be familiar with company policies, and support the sale steam to make sure efficient operation, especially order to delivery process.
• Organize routine business meetings and take notes as per management request. And remind on the to-do list.
• Provide administrative solution or support on business activities.
• 100% accuracy of business performance indicator reporting, remind risk and tracking.
• Provide data accurately and timely, and complete the breakdown of annual, quarterly and monthly target on time and with quality.

Data support:

• Customer data: maintain and update customer/distributor data in system. Clean and analyze as per business needs periodically.
• Sales Review: Support General Manager on sales opportunities management, including supervise and analyze the opportunity input; organize sales review meeting periodically;
• Sales forecast. Support and collect sales forecast data. Support GM in target assignment to HODs or sales person/distributors.
• Data control: Follow company’s data management policy strictly in sharing, providing data.
• Issue comprehensive analysis report for the region you are responsible for, or analyze a business problem/feature in the region, the report should be complete, well-organized, and intuitive.

Platform Management:

• Complete all training on a number of platforms related to the requirements of the position.
• Daily problem solving for platforms users.
• Access management.
• Master data management on platform.

Position Specifications

Knowledge and Education Requirements

• Bachelor degree or above in Business, Data analyze, administration or related discipline.
• Strong sense (proactive) to standardize and execute decided rules or company policy.
• Excellent in Microsoft office tools, esp. excel, power point, good understanding of modern office tools.
• Know about SAP(CRM, C4C), Power BI, Tableau and other data analyze tools.

Skillsets and Competencies

• Minimum 3 years full time work experience in Data Operation management position.
• Adaptively work in a matrix system, skillful in cross culture communication and pro-active in getting business resources to achieve their target ONTIME.
• Proactively show initiative and makes time available to ensure competencies and specializations are kept up-to-date in line with business developments for self and team.
• Result-oriented and responsible personality, to be able to optimize his/her own job and the jobs of the team by planning as per target breakdown.
• Strong structured system thinking, logical reasoning, and good judgment skills.
• Strong capability to learn and willing to grow.
• Excellent communication and interpersonal skills in English communication capability. Proficient Chinese is a plus.