Partner agency | sales manager (fr) – colombo, sri lanka

About the position

The agency is looking for a Sales Manager to lead its French-speaking market from its office in Colombo, Sri Lanka. Working on-site and reporting directly to the Chief Sales Officer, you will be responsible for the commercial performance, service quality and day-to-day management of the Travel Experts team.

You will oversee the sales of tailor-made trips and fixed departures (GIR), ensuring both traveler satisfaction and the profitability of every file — all while keeping the team aligned with the group’s strategy and standards.

Your main missions

Sales steering & performance

• Define annual and monthly commercial targets covering revenue, margin, conversion rate and traveler volume.
• Organize and oversee the daily distribution of leads according to market, quality and workload.
• Guarantee the quality of quotes, itineraries and programs, ensuring pricing, margin and exchange-rate rules are properly applied.
• Follow up on the client relationship throughout the journey and step in personally on sensitive cases or major complaints.

Team leadership & development

• Coach Travel Experts individually on their files, quotes, margins and closing techniques to help them grow.
• Share best practices and structured feedback to raise the team’s overall quality and consistency.
• Lead weekly sales meetings and regular one-on-ones, and support recruitment and onboarding alongside HR.
• Ensure the team’s work respects internal processes, quality standards and the group’s ethical principles.

Financial oversight & reporting

• Track the profitability of files, financial deadlines and expense management.
• Produce and analyze monthly commercial and financial reports for Management.
• Support the rollout of strategic decisions related to margins, exchange rates, tools and processes.

Cross-team collaboration

• Work closely with Marketing, Production and IT, as well as other Sales Managers across the group, to harmonize practices.
• Represent the agency as an ambassador with B2B partners, communities and internal teams.

Contract conditions

• Type of contract: Permanent (CDI)
• Location: Colombo, Sri Lanka
• Availability: September 2026
• Working time: Full-time
• Work mode: On-site
• Compensation: Fixed salary based on profile, plus a monthly performance-based variable (incentives) — further details discussed during the recruitment process
• Extras: Visa sponsorship covered by the company

Your advantages

• Health insurance covered by the company
• One round-trip flight per year to France (€800 budget), available after one year of seniority
• Occasional trips to discover Sri Lanka, considered as training opportunities