People & culture business partner manager

At JTI we celebrate differences, and everyone truly belongs. 46,000 people from all over the world are continuously building their unique success story with us. 83% of employees feel happy working at JTI.

To make a difference with us, all you need to do is bring your human best.

What will your story be? Apply now!

Learn more: jti.com

Please apply until September 23, 2026

Location: Cambodia

Professional Area: People & Culture

Contract Type: Permanent

Professional Level: Experienced

Reporting to: People & Culture Director

People & Culture Business Partner Manager

As the People & Culture Business Partner Manager in the area of People & Culture, you will do the following:

Business Partnering:

You will act as a trusted business partner within your assigned function, providing guidance and support on all People & Culture (P&C) related matters. In this role, you will help shape and deliver P&C strategies that contribute to the achievement of business objectives, while proactively partnering with leaders and stakeholders to identify key people, organizational, and business challenges and opportunities. Working closely with the P&C Director, Local ExCom, and line managers, you will help ensure effective solutions are developed, implemented, and followed through from start to finish. You will also prioritize and execute operational P&C initiatives through relevant processes, coaching, and support, helping to ensure the smooth running of business operations and an effective employee lifecycle experience. In addition, you will serve as a reliable point of contact for employees, providing guidance and support on a wide range of P&C-related topics and fostering a positive, inclusive, and engaging workplace environment.

Talent and Performance Management:

You will play a key role in driving Talent and Performance Management initiatives across the organization, including leading the Growth Compass process for WG3 and WG4 populations and supporting the annual performance appraisal and training needs planning cycles. You will guide employees and managers throughout the performance management journey by promoting effective use of My Way, delivering refresher sessions, providing coaching, and ensuring the smooth administration of performance-related processes, including updates in People Central. Working closely with line managers, you will provide guidance on learning and development solutions aligned with employee growth goals, support the implementation of annual training and development plans, and drive key performance management activities, including performance reviews and improvement plans. Through your partnership with leaders and employees, you will help foster a culture of continuous growth, development, and high performance.

Recruitment:

Partner closely with line managers and GBS to support end-to-end recruitment and employee movement activities, including job postings, candidate screening, interviewing, feedback management, promotions, onboarding, and induction. You will proactively identify hiring needs in line with headcount plans and budget considerations, while ensuring the effective use of recruitment tools, sourcing channels, and talent acquisition best practices to attract and hire top talent.

Organizational Design:

You will partner with business leaders to ensure organizational structures are aligned with current business needs, approved headcount plans, and global guidelines. You will also support the review and maintenance of job content and job descriptions, helping ensure roles remain relevant, clearly defined, and positioned to support organizational effectiveness and business growth.

Compensation and Benefits:

Provide guidance and support on Compensation & Benefits matters, serving as a trusted advisor to both employees and managers. This includes consulting on compensation and benefits programs, supporting headcount planning, promotions, and other employee movement activities, developing compensation scenarios and recommendations, ensuring accurate PIR management, and providing guidance throughout the Annual Salary Review (ASR) process.

Learning and Development:

You will support the delivery of Learning & Development initiatives, including onboarding programs, training sessions, and conferences, ensuring they meet business and stakeholder needs. Working closely with managers and employees, you will help identify learning and development opportunities, support the implementation of development plans, and contribute to building the capabilities needed to drive individual and organizational success.

Projects, Engagement and Employer Branding:

You will lead and support local, regional, and global People & Culture projects and initiatives, collaborating with stakeholders across the organization to drive meaningful business and people outcomes. This includes managing key annual programs such as the Employee Engagement Survey and Top Employer certification, contributing to the development of P&C and cross-functional policies, and delivering employee engagement activities that promote a positive, inclusive, and engaging workplace culture. You will also support the implementation of employer branding strategies, identify opportunities to attract top talent, and help position JTI as an Employer of Choice while ensuring alignment with local regulations and business objectives.

Employee/Labor Relations:

You will serve as a trusted advisor on Labor Law, People & Culture (P&C) policies, compliance requirements, and corporate culture, providing guidance and expertise to support employee and labor relations processes. You will help ensure that all related activities are managed with appropriate documentation, clear communication, and full compliance with company standards and local legislation. You will also oversee P&C administration processes, ensuring they are delivered efficiently, consistently, and in accordance with internal policies and regulatory requirements. Through your partnership with employees, people leaders, and key stakeholders, you will help foster a compliant, fair, and positive workplace environment that supports both business objectives and employee well-being.

What does success in this role look like?

Success in this role means being a trusted People & Culture partner who enables business success by attracting, developing, engaging, and retaining talent while ensuring people strategies are aligned with organizational objectives. Through strong partnerships with leaders and employees, you proactively identify workforce opportunities and challenges, deliver practical and effective people solutions, and drive key initiatives across talent acquisition, performance management, learning and development, compensation and benefits, organizational effectiveness, and employee engagement. Your impact is reflected in a high-performing, inclusive, and engaged workforce, strong leadership capability, successful delivery of people programs and projects, and a workplace culture where employees can thrive and contribute their best.

Who are we looking for?

University degree in Human Resources, Business, or a related field. Proven years of progressive HR experience (at least 6-8 years) across a broad range of human resources functions, ideally including experience as an HR Business Partner within a multinational environment. Proficiency in both English and Khmer, with strong written and verbal communication skills. Experience in interviewing, assessment, and selection processes. Business-minded and customer-focused approach to problem-solving and stakeholder support. Strong interpersonal, communication, and presentation skills, both written and verbal. Ability to build and maintain effective relationships with a diverse range of stakeholders. Strong analytical skills, critical thinking, and sound judgment. Project management and organizational skills, with the ability to manage multiple priorities effectively. Strategic mindset with the ability to align people initiatives to business objectives. Knowledge of key HR disciplines, including Recruitment, Compensation & Benefits, Learning & Development, Performance Management, Internal Communications, Succession Planning, Organizational Development, and Cambodian Labor Law. Proficiency in Microsoft Office applications, including Word, Excel, and PowerPoint.

Join a Global Top Employer Where People Come First!

Our CULTURE is built on:

• Trust, authenticity, and empowerment: A workplace where you can truly be yourself, an environment where you feel supported, and genuinely happy to do your best work.
• A strong commitment to our people, reflected in our 12 consecutive years as a Global Top Employer, a culture that values well‑being, flexibility, collaboration and diversity.
• Growth and impact opportunities, giving you the freedom to shape your career in a way that’s true to you while making a meaningful impact.

What do we offer?

A competitive rewards package designed to support your lifestyle, health and long-term financial stability:

• Competitive base salary
• Bonus/Incentive Program
• Monthly Allowances
• Annual dental reimbursement
• Private health insurance for you and your dependents (on top of NSSF)
• Life, disability & personal accident insurance
• Private Retirement Savings Plan (on top of State Pension)

Are you ready to join us? Build your success story at JTI. Apply now!

Next Steps:

After applying, if selected, please anticipate the following within 1-3 weeks of the job posting closure. The selection process includes the following stages: Phone Interview > Assessment Tests > 1st Interview > Final Interview > Offer. Please note that the process may vary depending on the role type.

At JTI, we strive to create a diverse and inclusive work environment. As an equal-opportunity employer, we welcome applicants from all backgrounds. If you need any specific support, alternative formats, or have other access requirements, please let us know.