Our Client is in the process of filling vacant position of Administrative Assistant in their Sales & Marketing Department reporting to the Head of Export & Customer Service.
The ideal candidate should meet the following requirements:
- Effectively manage all Order to Cash processes to maximize customer service levels from available stock at optimal distribution cost.
PURPOSE:
- Sales order management. Processing customers Local Purchase Orders through order management accurately and timely.
Main accountabilities of the Administrative Assistant will include:
- Sales order management. Processing customers Local Purchase Orders through order management accurately and timely.
- Coordinate order planning for timely deliveries. Ensure 3rd party logistics partners provide sufficient resources to serve orders at any given time (trucks, loaders, off loaders etc).
- Updating sales team on customer order status once released to logistics service providers upon invoicing. Ensure all orders are Paid in Time and Full before processing.
- Process Fresh Produce sales orders (all fruits) by ensuring customer service is acceptable and minimize delays in the collection of the fruits. Share with line manager areas of challenges proactively.
- Ensuring Goods Receipt/Proofs of Delivery as well as Invoice Receipt is managed and accounted for.
Requirements
The ideal candidates should meet the following requirements:
- A bachelor’s degree/ or Diploma holder in a Business-related field from a recognized institution.
- Knowledge and good understanding of ERP tools (Oracle) and proficient in MS Office (Advanced Excel and PowerPoint).
- A self-starter with demonstrable understanding of core customer service operations.
- Must be flexible with excellent interpersonal and communication skills.
ADDITIONAL ATTRIBUTES:
- Pleasant, results oriented, hardworking, and a team player who possesses excellent interpersonal and communication skills.
- Able to conclude tasks in a timely manner and under little or no supervision.
- Well versed with MS Office (specifically Excel) with demonstrable ability to carry out data analysis and generate reports.