MUST BE SOFA (STATUS OF FORCES AGREEMENT) SPONSORED IN ORDER TO APPLY. THIS POSITION IS NOT OFFERING SOFA SPONSORSHIP
Job Summary: Serves as Cashier/Checker in Retail and/or Services areas, responsible for completing sales transactions, operating a cash register, accounting for sales receipts, and providing customer service which anticipates and exceeds customer expectations.
Duties and Responsibilities:
- Greets customers.
- Completes sales transactions accurately and efficiently.
- Performs all types of cash register transactions (cash, charge, check, layaway, etc.) in a procedurally correct manner.
- Accepts money, makes change, bags and wraps merchandise.
- Thanks customers for their patronage.
- Maintains change fund and accounts for sales receipts for which responsible.
- Completes daily cash and sales reports.
- Interacts with customers and coworkers in a friendly and professional manner, which includes adhering to NEX dress codes/uniform standards, and assisting/supporting sales team members to the maximum extent possible.
- Communicates with customers knowledgeably and legibly.
- Inspects items presented at the cash register by customers.
- Ensures merchandise sold is undamaged, and of proper type, size, quantity, price, etc.
- Ensures register (scanned) price and marked price agree.
- Reports discrepancies promptly.
- Sells items located at checkout points, as assigned.
- Ensures merchandise is fully stocked, neatly arranged and attractively displayed.
- Communicates regularly with supervisor, store/services manager, etc. regarding fast and slow selling merchandise, customer preferences, needs, and problems.
- Participates in department meetings and actively seeks to exchange ideas regarding improvements in customer service, job performance, achievement of sales goals, etc.
- Becomes knowledgeable in NEX store policies including Richter Merchandising System functions and operation, merchandise returns, price matching, check cashing, rain checks, etc.
- Handles customer returns and complaints tactfully and efficiently.
- Applies store policies consistently and intelligently, ensuring customer satisfaction as the end result.
- Advises customers of upcoming sales events, and services available throughout the Navy Exchange; such as gift wrapping, engraving, delivery, gift certificates, etc.
- Offers customers the opportunity to open a Military Star account and informs customers of Military Star account benefits.
- Advises customer of the Convenience Care Extended Warrantee program and assists in completing necessary paperwork.
- May prepare Beauty/Barber Chits, schedule Barber/Beauty shop appointments, and sell hair care products to patrons.
- May receive film, key, engraving, etc. from patrons for processing.
- Logs required information following established procedures.
- Receives/checks tickets for pick-up of completed orders.
- Maintains a high level of awareness in assigned areas and offers excellent customer service to all patrons (internal and external) in order to deter theft.
- Unpacks, stages, and moves merchandise as assigned.
- Assists in creating store displays and in performing periodic inventories.
- Completes paperwork associated with merchandise/inventory movement, price adjustments, customer returns, cash register operation, etc. accurately and completely.
- Performs other related duties as assigned.
No experience required. High school graduate or equivalent preferred.
Please submit below to NEX Atsugi HR OFFICE (BLDG 28, 2F)
REQUIREMENTS:
- ID CARD
- SSN CARD
- PASSPORT
- SPONSOR'S ORDER
- DD214