Company Description

We are SGS – the world's leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,500 employees operate a network of 2,500 offices and laboratories, working together to enable a better, safer and more interconnected world.

Job Description

At SGS, we are looking for an experienced Product Certification Operational Manager to lead our Industrial Safety team in Italy.

SGS Industrial Safety operates in the following areas:

• Mechanical Safety (machinery, lifts, pressure vessels)
• Functional and Process Safety
• Structural Safety (construction products)
• Fire & Explosion Safety (ATEX)
• Electrical Safety
• Non-Destructive Testing (NDT)

This is a strategic leadership role combining operational management, business development, and technical excellence within the Testing, Inspection & Certification (TIC) industry. You will be responsible for driving business performance, ensuring compliance with national and international accreditation requirements, and supporting the growth of our Industrial Safety services across Italy and the SGS global network.

What you'll do

• Lead the strategic and operational management of Industrial Safety in Italy.
• Take full ownership of operational performance, resource planning, and P&L.
• Ensure the maintenance and extension of national and international accreditations and regulatory authorizations.
• Develop and expand our Industrial Safety service portfolio in line with market trends and emerging industry needs.
• Lead and develop internal teams and external technical experts, promoting capability development through coaching and collaboration.
• Partner with SGS affiliates worldwide to deliver international projects and strengthen cross-border collaboration.
• Support commercial growth by contributing to business development and client engagement activities.

Qualifications

• Degree in Engineering or another relevant technical discipline.
• Business-level proficiency in English
• Minimum of 10 years’ experience in TIC, Technical Services, or Operations
• Proven expertise in statutory and regulatory compliance services across competitive markets.
• Practical experience with inspection, testing and conformity assessments under EU regulatory framework, including:
• Machinery and Lifts
• Pressure Equipment (static and transportable)
• ATEX (equipment and hazardous zones)
• Construction Products
• NDT
• Familiarity with audit practices aligned with EN ISO 19011, ideally verified by a recognized organization.
• Experience handling claims, complaints, and operational risk management.
• Prior involvement in internationally structured, matrix-based organizations is advantageous.

Additional Information

Senior position eligible for the Referral Program. SGS will contact only those profiles that will be considered most suitable with the position. SGS is committed to equal employment opportunity and prohibits any discrimination on the basis of race or ethnicity, religion, sex, pregnancy, gender expression or identity, sexual orientation, age, physical or mental disability, veteran status, or any other category protected by applicable law.

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