Job Purpose

As a TM – Digital Transformation (Smart Workplace), your role is pivotal in executing initiatives under smart workplace strategy across Hindalco’s IT and digital landscape. As a Techno functional SPOC, you will be responsible for implementing digital and data led transformation projects for corporate functions such as legal, HR, finance, procurement, etc. You will work with cross-functional teams to identify requirements, map as-is and to-be processes, identify ROI, design solution, implement, monitor & improve adoption of digital solutions that enhance efficiency, productivity, and customer satisfaction. You will also act as a change agent and a trusted advisor to senior stakeholders and business partners. Post implementation, you will work with business teams to ensure ROI and value creation metrics for initiatives have been delivered.

Essential Skills:

• Proficiency in consulting, business process mapping and agile project/program management
• Proficiency in change management techniques to drive adoption of new technologies and processes among employees.
• Ability to collaborate with various business functions such as Finance, HR, Legal, others to integrate digital solutions seamlessly across the organization and build a smart workplace organization.
• Understanding of the manufacturing industry and corporate functions to identify opportunities for digital innovation and process optimization.
• Capacity to identify complex challenges and develop creative solutions to overcome obstacles during the digital transformation journey.
• Familiarity with a wide range of digital technologies such as workflow automation, digital enterprise solutions, AI, cloud computing, data analytics, and automation relevant to manufacturing operations

Key Result Areas/Accountabilities:

Technology Evaluation and Implementation

• Research and evaluate emerging digital technologies for corporate manufacturing functions, considering factors such as cost, scalability, and alignment with business goals.
• Collaborate with vendors and technology partners to pilot and test solutions in real-world manufacturing environments.
• Develop implementation plans and execute the deployment of selected technologies, ensuring minimal disruption to operations.
• Monitor and assess the performance of digital solutions, iterating and optimizing as needed to maximize value.
• Ensure solutions map and incorporate current business process requirements seamlessly

Cross-Functional Collaboration and Stakeholder Engagement

• Establish cross-functional project teams comprising representatives from IT, and corporate business functions to implement smart workplace solutions.
• Facilitate regular communication and feedback sessions to keep business stakeholders informed and involved in the transformation process including steercoms, program updates, risk governance, etc.
• Address concerns and resistance to change through effective communication and change management techniques.
• Build strong relationships with executive leadership to secure sponsorship and resources for digital projects.

Change Management and Organizational Readiness

• Develop change management plans that address the needs and concerns of employees at all levels of the organization.
• Provide training and support to help employees acquire the skills and knowledge needed to embrace digital tools and processes.
• Communicate the benefits of digital transformation and the impact on job roles and responsibilities.
• Monitor employee sentiment and engagement through CSAT, early user experience feedback and improvisation, adjusting strategies as needed to address challenges and barriers.

Performance Measurement and Continuous Improvement

• Define and track key performance indicators (KPIs) related to digital transformation goals, such as productivity gains, cost savings, and customer satisfaction.
• Conduct regular reviews and assessments to evaluate progress against targets and identify areas for improvement.
• Solicit feedback from stakeholders and incorporate lessons learned into future initiatives.
• Stay abreast of industry trends and best practices in digital transformation, leveraging insights to refine strategies and approaches over time.