Supply chain lead

Life tastes better with ice cream. With 19,000 expert ice cream colleagues and iconic brands like Wall’s, Cornetto and Ben & Jerry’s, loved in 76 countries, we are the world’s largest Ice Cream company leading the industry. We create iconic ice cream brands that are part of everyday life, bringing moments of joy to millions of people around the world. Everybody loves ice cream. And as the world’s biggest pure‑play ice cream company, we have the scale and ambition to make a real difference.

What truly sets us apart is how we work. We move fast and keep things simple. We turn ideas into action, trust people to take ownership, and work as one team to win together with integrity. Our culture is high‑performance, collaborative and focused on getting things done. We’re curious and ready for what’s next. We embrace digital, use data to make better decisions, and keep learning, including how AI can help us work smarter and serve consumers better.

Looking for Your Dream Job? Join Our Ice Cream Team!

Title: Supply Chain Lead
Location: Pune, India
Terms & Conditions: local work level terms.

JOB PURPOSE:

This role will design, implement and run the future of supply chain organization and capabilities while lead the relevant demerger TSA exit and transition. In addition, you will lead a culture of continuous improvement and transformation, by combining deep operational expertise and visionary leadership with data-driven insights and feedback, to deliver seamless, scalable and digitally enabled customer value chain that strengthen business agility, efficiency and profitable growth.

KEY RESPONSIBILITIES:

• Define & Design the supply Chain (Forecast to Plan, Order Management, Logistics, Invoice to Cash, Customer Master data) organization and process design by working closely with cross functions team in IT, ERP, Master Data Management etc.
• Lead the future Global Process Owners/Experts to deliver more effective and efficient design and operation and drive process standardization, automation and continuous improvement.
• Key SPOC for Supply Chain to the Business and Function stakeholders.
• Lead the successful exit of related TSAs, delivering to hard deadlines to support the demerger of TMICC from Unilever.
• Support to develop and execute the global function strategy to deliver customer experience excellence, business agility and simplicity.
• Design, build, recruit and lead a best-in-class team across our GBS global and regional hubs, promoting a customer-first mindset.
• Lead digital transformation initiatives across function, drive deployment and adoption of innovative technologies, AI-driven analytics and beyond in partnership with Enterprise Technology teams.
• Oversee global service delivery and performance management (including any third service providers) across function, delivering consistent performance to SLAs and achieving KPIs.
• Leverage data and advanced analytics to generate delivery insights and customer feedback to drive proactive decision making and service innovation.
• Build strong relationships with key business functions/markets and act as a strategic liaison between GBS and business functions/markets, ensuring alignment on customer experience goals and priorities.
• Serve as a key contributor to the GBS Leadership Team and transformation roadmap, influencing global operating models, process harmonization, continuous improvement and new capability roll-outs.
• Create and maintain relevant documents, assets, tools and processes.
• Budget and cost management related to the function.

WHAT YOU NEED TO SUCCEED:

Experience:

Must have: 15+ years leading end to end supply chain operations within a shared services/GBS organization, preferably within a consumer goods company. 10+ years leading large-scale transformation programs within supply chain. Experience leading geographically distributed teams across multiple markets and with vendors. Set up new organization globally and future state design and implementation experience. Program / Project management in big transformation is advantage such as switching platform and global roll out experience. Strong track record in operational leadership, service delivery excellence and process improvement (Lean / Six Sigma certification preferred).

Advantages: Salesforce knowledge; S4 Hana implementation. Merger & demerger experience in operation. Knowledge of tools like Kinaxis, High Radius, FSCM etc.

Competencies:

Strategic thinking with the ability to translate business goals into operational execution, underpinned by digital technology deployments. A customer/ consumer-centric mindset with a passion for high performance, continuous improvement, with strong awareness of emerging digital technologies. Data-driven mindset, leveraging analytics to measure, predict and improve performance. Strong change leader with solid stakeholder management skills; able to effectively deal with resistance and conflicts, establish strong relationships, and trust. Exceptional ability to manage complexity; including competing priorities, risk management, and interdependency management. Demonstrated leadership skills; able to build, motivate and lead teams in an international context. Highly analytical and structured customer centric behavior; excellence eye for detail, hands-on mentality, and ability to work under pressure to strict deadlines.

Qualifications:

Relevant Master's Degree or relevant experience. Advanced Lean Practitioner (or equivalent experience). Fluent in English language, additional languages are a plus.

ARE YOU EXCITED TO CRAFT THE ICE CREAM FUTURE?

TMICC embraces diversity and encourages applicants from all walks of life. This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity. #TMICC We take pleasure seriously. Join the Ice Cream team now! #TMICC

Why join us?

This is a place for people who are passionate about ice cream and are growth obsessed - both for the business and for themselves. People who act like an owner and drive our business end-to-end. People who are driven by success to deliver more than we ever thought we could! You’ll thrive here if you value an inclusive culture, with low ego and hierarchy - and if you’re excited to continuously learn and challenge how we work, using digital, data, and new thinking to push us forward.

• Roles with real accountability and visible impact.
• Free to move fast, experiment and challenge how things are done.
• Continuous learning and development as the business grows.
• Reward linked to performance and contribution.

Your career here is shaped by what you deliver, as you work across functions and markets and grow with the business. Ready to build the future of Ice Cream? If this sounds like the place where you'd thrive, we'd love to hear from you. Apply online and share your CV. We'll review your application and be in touch with the next steps. If you are an individual with a disability and require assistance at any time during our recruitment process, please let your Talent Acquisition Partner know.

Additional information

The Magnum Ice Cream Company is an Equal Opportunity Employer. We embrace diversity and are committed to creating an inclusive environment where everyone can do their best work regardless of age, disability, gender identity, race, religion, sexual orientation, or any other protected characteristic. You may notice references to Unilever, as well as Unilever’s policies and terms and conditions, on this career site. This is because we are still sharing some services under the terms of our separation from the company. Please be aware that your application and the information you submit via this site will go directly and exclusively to The Magnum Ice Cream Company for roles within The Magnum Ice Cream Company.