Senior operations manager - mfi north

Job Purpose

This position is open with Bajaj Finance ltd.

Duties and Responsibilities

• To achieve Debt Management Services targets of the Respective Branch assigned, ensuring meeting PI Targets.
• Meeting the Target on Cost of Debt Management Services. Ensuring meeting PI Targets within cost limit specified on monthly basis.
• Ensuring legal guidelines are complied for entire Debt Management Services structure in letter and sprits.
• Ensure that the Debt Management Services agencies and Inhouse collectors adhere to the legal guidelines provided by the law in force.
• Ensure adherence to the Code of Conduct.
• Continuously monitoring Debt Management Services agencies and Inhouse collectors to identify fraudulent practices and ensure that no loss is incurred due to such activities.

Required Qualifications and Experience

• People Management skills.
• Demonstrated success & achievement orientation.
• Excellent communication skills.
• Negotiation Skills
• Strong bias for action & driving results in a high performance environment.
• Demonstrated ability to lead from the front.
• Excellent relationship skills.
• Affirmative in nature, Strong Leadership Skills, Clarity of thought and perseverance.
• Exceptionally high motivational levels and needs to be a self starter.
• Working knowledge of computers