Deputy area manager - used car finance

Job Purpose

This position is open with Bajaj Finance ltd.

Culture Anchor:

• Work Hard - Consistently puts in effort, plans and tracks daily progress to achieve targets
• Execute with Rigor - Takes responsibility for meeting targets with focus and effort
• Own It - Maintains honesty and fairness in all interactions in line with organization’s policies
• Act with Integrity

Duties and Responsibilities

• Meeting & exceeding business goals/targets in different products ie. Loans & Insurance bundled/Non-Bundled through Lead fulfilment & Field Activity on existing Data Base Manage, control & own all channels businesses.
• Recruit, retain, manage & build a productive team of Off Roll employees.
• Maintain delinquency on the portfolio, in line with the Product Segment.
• Take Care of customer Escalations and Complaint.
• Monitor & measure key conversion, productivity & data penetration metrics.
• Learning and Understanding of CRM & lending system - Salesforce.com & Finnone is must.
• Effectively engage with Credit, Operations & Risk teams.
• Hygiene Management - This forms the crucial part of car refinance business - effective monitoring and PDD Collection.
• Tracking cases at every stage to have better control.

Required Qualifications and Experience

• Graduates with relevant experience of 2-3 prior work experience of Direct or Channel sales in loans. Experience in Insurance will be an added advantage.
• Ensure to update status within 24 hrs of lead received.
• Ability to Recruit FOS through different channels.
• Maintain a pickup percentage as per the metric.
• Maintain FOS productivity as the metric.
• Excellent Team Handling and problem resolving ability.
• Good hands on experience and knowhow for working on Data Management and MS Office.
• A good team leader to handle the team and achieve the set target.
• Exceptionally high motivational levels and needs to be a self-starter.