About Us

MSC is a privately owned global shipping company founded in 1970 by Gianluigi Aponte. As one of the world’s leading container shipping lines with headquarters in Geneva, Switzerland, MSC operates in over 675 offices across more than 155 countries worldwide with over 200,000 MSC Group employees. With access to an integrated network of road, rail and sea transport resources which stretches across the globe, the company prides itself on delivering global service with local knowledge.

MSC is a world leader in global container shipping and a company offering global service with local knowledge. MSC also provides integrated network of road, rail and sea transport resources which stretches across the globe.

Job Description:

• Answering incoming call from customers or any related parties concerning or regarding logistical matters. Specifically, but not limited to, depot situations and Empty pick up / return.
• Attending to all logistical related emails from customers or all related parties. Specifically, but not limited to, depot situations and Empty pick up / return.
• Identify customers’ requirements, confirming any logistical related information, reviewing all logistic matters and providing solutions. Specifically, but not limited to, depot situations and Empty pick up / return.
• Coordinating with other MSC Logistics Department team to solve the issues.
• With Equipment control / or EDI team for standard equipment.
• With MNR team for specific criteria / special equipment.
• Recording all communications with customers and all related parties.
• Act as logistic department communication centre.

Qualifications and Experience:

• Candidate must possess at least Bachelor's Degree in any disciplines from reputable university.
• Minimum 1 year of experience in logistics sector.
• Familiar with depot operational, shipping industry or logistics industry.
• Good organization skills and data management.
• Good English proficiency both verbal and written.
• Required Skill(s): Microsoft Office, especially Excel.
• Ability to work under pressure.

Application Eligibility

This position is open to external candidates. MSC employees who are interested in this opportunity must refer to the Internal Global Job Board and may apply only if the same position is listed there. Please note that this role may or may not be available internally for application.

How to Apply?

Whether you're an experienced professional or just starting your career, we have job opportunities for everyone.

Apply Now

To apply, please send your completed CV to puti.nadia@msc.com and edward.simarmata@msc.com in cc.

Make sure your email subject follows this format: - Please note, we will only contact you if you're shortlisted for this position. We won’t be able to update you individually on the status of your application.

Important fraud warning: MSC never charges job application or processing fees.

In case of any doubt please contact us at CH001-scam.alert@msc.com. Please note that this address is only dedicated to fraud detection and not job applications.

MSC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

To discover more about MSC values click here.