Manager, business solution

Our client is a sizable firm that focuses in innovation and technology.

Manager, Business Solution Responsibilities:

• Manage the IT Projects for Partnership team and serves as the primary liaison with key client representatives with the goal of owning the service delivery relationship.
• Drives overall client satisfaction through effective coordination and communication of client deliverables.
• Perform project management duties and work with other teams for system integration.
• Work closely with vendors and user teams to consolidate requirements and deliverables.
• Ensures client and project requirements are being met with the highest quality and accuracy through verification and communicating routinely with both IT team, internal users and senior management.
• Assist to develop and review requirements, specifications, business processes and recommendations for the proposed solution from various parties.
• Proactively support the business objectives of Company by contributing technical advice and input as necessary.
• Analyze operational matrix, Interpret data, analyze results using statistical techniques like BI tools and dashboard.
• Conduct user acceptance test and user training before system go-live.
• Perform any tasks assigned by supervisors.

Requirements:

• Degree holder or equivalent preferably in Computer Science, Information Technology, System Engineering or related disciplines.
• Min. 8 years or above working experience.
• Involvement and knowledge in design, development, testing, project management and system release in Sitecore, MS Dynamic CRM and API integration with various systems is a plus.
• Knowledge in C#, Low/No code, Azure Cloud, Open AI and ability to conduct modelling in MS Power BI will be an advantage.
• Team player who prioritizes team success over individual success.
• Outstanding relationship management and the ability to interact professionally with diverse group of business users to elevate the total user experience.
• Ability to work independently with minimal guidance, mature and able to work under pressure.
• Strong analytical and problem-solving skills.
• Excellent communication and presentation skills.
• Good command of written, spoken English and Chinese.

Interested candidates, please send your resume (MS Word document) including employment history, present and expected salary to cv@delken.com.hk. For more jobs, please visit our website: www.delken.com.hk. (All personal data submitted will be treated in strict confidential and used for recruitment purposes only.)