Job Description

Purpose of the role

To provide operating and administrative support to senior leaders, simultaneously shaping and executing long-term strategic change, whilst helping to navigate complex challenges in the performance of their roles.

Accountabilities

• Implementation of Target Operating Model, business development, and financial and non-financial resource allocation, providing strategic insight and thought leadership.
• Strategic support to and oversight of demand pipeline and the book of work, including assistance in the development and execution of strategic initiatives, projects, research, and analysis to support decision-making.
• Support to and guidance for operational efficiency and colleague/customer/client experience within the organisation, including the identification of areas for improvement, streamlining of processes, and implementation of best practices to enhance productivity, effectiveness and experience.
• Management of people plan, talent development and succession planning including the identification of high-potential employees, provision of mentorship and guidance, and support to leadership development and diversity initiatives.
• Communication with internal and external stakeholders, management of communication channels and ensuring effective coordination across different departments and teams.
• Participation in compliance activities such as SMR and other regulatory registrations/certifications, as well as support for crisis management and risk mitigation, including the development of contingency plans, coordination of responses to emergencies, and business continuity.
• Management of all organisational/team requirements relating to technology, real estate, people and communications in conjunction with relevant partners across the firm.
• Enablement of oversight of risk management and compliance with internal and external requirements, including internal Governance on critical control activities in partnership with the CCO team, such as Records Inventory and RCSAs.
• Cost control and workforce management of the Business/Function, including involvement in financial analysis and planning, forecasting, and monitoring of financial performance against targets.

Vice President Expectations

To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/processes; deliver continuous improvements and escalate breaches of policies/procedures.

If managing a team, they define jobs and responsibilities, planning for the department’s future needs and operations, counselling employees on performance and contributing to employee pay decisions/changes. They may also lead a number of specialists to influence the operations of a department, in alignment with strategic as well as tactical priorities, while balancing short and long term goals and ensuring that budgets and schedules meet corporate requirements.

If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.

OR for an individual contributor, they will be a subject matter expert within own discipline and will guide technical direction. They will lead collaborative, multi-year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions.

Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment.

Manage and mitigate risks through assessment, in support of the control and governance agenda.

Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does.

Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business.

Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies.

Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions.

Adopt and include the outcomes of extensive research in problem solving processes.

Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

Join us as a Business Management Business Operations Lead within our Corporate Banking team. The UK Corporate Banking at a pivotal moment in its journey to become the UK's leading Corporate Bank. As Business Management evolves to strengthen business partnership, specialist expertise and execution, this role sits at the centre of shaping how the function operates, scales and delivers impact across the franchise.

The Business Management Business Operations Lead is the Business Management partner to the Head of Business Management, accountable for the effective operation, prioritisation and execution of Business Management activities across UK Corporate Banking.

The role is responsible for creating the capacity, structure and discipline that enables Business Management teams to focus on delivering strategic outcomes for the business, while driving end-to-end execution, issue resolution and continuous improvement across the function.

Key Accountabilities:

• Drive execution of the Business Management strategy and priorities, translating leadership objectives into clear plans, delivery and measurable outcomes.
• Shape and oversee the Business Management operating agenda, driving prioritisation, organisational effectiveness and continuous improvement across the function.
• Coordinate specialist capability and resources across Business Management, Change Management and Centres of Excellence to deliver strategic and operational priorities efficiently and at scale.
• Maintain oversight of key priorities, commitments, risks and dependencies, ensuring effective governance, transparency and accountability for delivery.
• Build lasting relationships across UK Corporate Banking and the wider firm to align stakeholders, influence outcomes and deliver functional and franchise-wide objectives.
• Delivering strategic support to Coverage and the wider business.

To be successful in this role you will have:

• Experience in Corporate Banking is essential.
• Oversee key priorities, commitments, risks and dependencies, ensuring effective governance, transparency and informed decision-making.
• Solid track record of delivering strategic projects, transformation programmes and execution.
• Solid commercial acumen.
• An eye for numbers and ability to analyse complex data into messaging.
• Organisation skills and mindset.
• Exceptional stakeholder management capabilities.
• Excellent communication skills with the ability to synthesise complex detailed information for a senior audience.
• Proficient in a range of key business tools and Office 365.
• Excellent influencing skills, negotiation and presentation skills.

Desirable skills include:

• Familiarity with Financial Reporting, including processes.
• Organisational awareness across multiple areas of the organisation (how to get things done).
• Proven track record of working across a complex matrix organisation.
• Experience working in Business Management or Strategy roles.

You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills.

This role is located in London.