Manager hr - hub/nauru

At Digicel Pacific, we’re on the lookout for dynamic individuals to join our expanding team. If you thrive in a fast-paced telecommunications environment and meet the desired qualifications, we’d love to hear from you! We are currently seeking a highly motivated Manager HR - Hub/Nauru to join our Human Resources Department Team at the Nabua Office, reporting to the Group Chief People Officer. This is an exciting opportunity to be part of our growth and innovation!

As an HR Manager, you are expected to support the Chief People Officer, and the entire HR team, in delivering the HR agenda across the market, and supporting our employee requirements in a professional, effective, accurate, timely, and efficient manner.

Core responsibilities:

HR Administration and HRIS Management

• Update, maintain, and execute accurate data in the HRIS together with the HR Business Partner, including starters, leavers, transfers, position changes, next of kin details, employee locations, staff contact listings.
• Manage the DCRL staff headcount list, ensuring all employee movements and changes are accurately reflected and communicated to the HR team.
• Compile and submit monthly HR reports detailing activities, employment movements, achievements, and challenges.
• Ensure that employee contracts remain current, and coordinate contract amendments as approved/required.

Employee Lifecycle Management

• Coordinate onboarding activities and ensure all pre-employment requirements are completed prior to appointment.
• Communicate new hire announcements to all staff.
• Manage offboarding processes and ensure adherence to leaver procedures, including communication with HR, payroll, and relevant departments.
• Manage immigration requirements and support expatriate employees with work permit and visa processes.

Recruitment and Talent Acquisition

• Support the HR Business Partner and Chief People Officer in recruitment and appointment processes.
• Source high-potential applicants through networking, LinkedIn, referrals, and other appropriate channels.
• Ensure timely and professional communication with candidates throughout the recruitment process.

Payroll and Benefits/Grant Administration

• Ensure accurate and timely submission of payroll advice to the Payroll Team on a fortnightly basis.
• Support employee-related administrative requests, including bank letters and other letters requested by staff, in a timely manner.
• Partner with the HR Business Partner to coordinate training grant requirements, including training plans and grant claim submissions.
• Liaise with the Learning and Development team to ensure compliance with grant administration requirements.

Stakeholder Management

• Liaise with internal departments, external vendors, and government agencies regarding HR-related administrative matters.
• Coordinate HR-related invoices, payments, cheque requests, permits, and other administrative requirements.
• Respond promptly to routine correspondence and employee enquiries.

Employee Relations

• Lead disciplinary and grievance management processes in partnership with the Chief People Officer.
• Ensure all grievances are logged appropriately, escalated, and addressed in a timely manner.
• Coordinate and monitor the performance review process and related bonus administration.

General

• Be accountable for the successful delivery of agreed performance objectives.
• Perform other duties and responsibilities as assigned.

Academic qualifications, Experience required for this role:

Educational Qualifications

• Bachelor’s degree in Business Administration or Human Resources.

Experience

• 5+ years minimum experience in Human Resources.
• Report writing and KPI experience.
• Further experience required in project management or HR system leadership experience with proven demonstrated responsibility for development and implementation of strategic plans is required.
• Strong technology skills, including experience with system implementation, enhancement, and working knowledge of HR operations.
• Experience with HR systems: Success Factors, Pay Global, would be an advantage.

Skills and Behavioural Requirements

• Strong interpersonal, written, and verbal communication skills; and excellent presentation skills.
• Strong people management and coaching skills.
• Well-developed influencing and negotiating skills.
• Flexibility to travel to any Digicel market when required.
• Ability to understand and activate motivation and performance in others.
• Dedication to service excellence and operational improvement, and passion for employee development.
• Knowledge of the Employment laws in the Pacific, to effectively understand the requirements and translate them into actionable and practical strategies.
• Team player – able to establish good working relationships with the wider team.
• Open and straightforward behavioural style.
• Clear thinking and clear communications skills.
• Data analysis and exploration.
• Sense of ownership and responsibility with a proven record of working on own initiatives as well as part of a diverse team.
• Ability to meet targets consistently and to take ownership for results.
• Time management and ability to deliver under pressure.
• Build effective business relationships with key internal employees and leaders.

Why Join Us?

We foster an innovative work culture that encourages fresh ideas, offering a competitive compensation package with benefits like medical and life insurance, a mobile handset, call credit, staff Unwired internet & Sky Pacific plans, study leave, a recharge day for relaxation, and many more exciting perks for the right candidate!

Think you’re the perfect fit? Don’t miss out - click "Apply Now" by 5pm on September 27, 2026! Be sure to attach your cover letter, the latest version of your resume, referee details, and copies of your required qualifications. Ready to join the team? We can’t wait to hear from you!

Note: We’re only accepting online applications - no hard copies or emails will be considered.

Digicel Central Resources (Fiji) Limited is an Equal Opportunity Employer