DEADLINE FOR APPLICATIONS

10 September 2026-23:59-GMT+12:00 Fiji Time (Fiji)

WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability.

ABOUT WFP

The World Food Programme is the world’s largest humanitarian organization saving lives in emergencies and using food assistance to build a pathway to peace, stability and prosperity, for people recovering from conflict, disasters and the impact of climate change.

At WFP, people are at the heart of everything we do and the vision of the future WFP workforce is one of diverse, committed, skilled, and high performing teams, selected on merit, operating in a healthy and inclusive work environment, living WFP's values (Integrity, Collaboration, Commitment, Humanity, and Inclusion) and working with partners to save and change the lives of those WFP serves.

To learn more about WFP, visit our website: https://www.wfp.org and follow us on social media to keep up with our latest news: YouTube, LinkedIn, Instagram, Facebook, Twitter, TikTok.

WHY JOIN WFP?

WFP is a 2020 Nobel Peace Prize Laureate.

WFP offers a highly inclusive, diverse, and multicultural working environment.

WFP invests in the personal & professional development of its employees through a range of training, accreditation, coaching, mentorship, and other programs as well as through internal mobility opportunities.

A career path in WFP provides an exciting opportunity to work across the various country, regional and global offices around the world, and with passionate colleagues who work tirelessly to ensure that effective humanitarian assistance reaches millions of people across the globe.

We offer an attractive compensation package (please refer to the Terms and Conditions section of this vacancy announcement).

BACKGROUND AND PURPOSE OF THE ASSIGNMENT:

The Pacific region comprises 14 Small Island Developing States (SIDS) covered by the World Food Programme (WFP) Pacific Multi-Country Office, which face some of the highest levels of disaster risk globally due to recurrent natural hazards and the increasing impact of climate change. These contextual factors shape the operating environment for emergency preparedness and response, particularly in relation to connectivity and communications.

WFP’s engagement in the Pacific focuses on strengthening national and regional capacities for emergency preparedness and response (EPR), including in logistics, emergency telecommunications, disaster risk management, adaptive social protection, anticipatory action and food security, with an emphasis on supporting government-led systems to better support the most at-risk populations.

As WFP scales up its operations across the Pacific region under the US MACRO Grant award, including the expansion of its current Multi-Country Office in Suva, Fiji, and the expansion of its country presence, the Information Technology function plays a critical role in ensuring that staff are supported by reliable and secure IT services. This growth requires strengthened oversight of IT infrastructure, service delivery, cybersecurity, business continuity, and the implementation of corporate technology standards, while ensuring operational readiness to support both development and emergency response activities.

Under the supervision of the Head of TEC and Pacific ETC Coordinator and in close collaboration with functional units across the Pacific Multi-Country Office, the IT Operations Officer will support the planning, coordination, and oversight of IT activities associated with WFP's expansion. The incumbent will contribute to the effective management of IT operations, support the supervision and capacity development of the IT Operations Associate and IT Operations Assistant, and ensure the delivery of high-quality technology services. The role will also support the implementation of corporate IT initiatives, strengthen governance and compliance with WFP standards, and enhance organizational resilience through improved connectivity, infrastructure management, and user support, enabling WFP to effectively deliver its mandate across the Pacific.

CONTRACT TYPE:

Consultancy

DUTY STATION:

Suva, Fiji

DURATION:

3 Months

ACCOUNTABILITIES/RESPONSIBILITIES:

Based in the WFP Pacific Multi-Country Office (PMCO) in Suva, Fiji, under the supervision of the Head of TEC and Pacific ETC Coordinator, the incumbent will be responsible for the following duties:

• Support and oversee IT planning and implementation for new office establishment and operational expansion, ensuring timely deployment of infrastructure, connectivity, equipment, and IT services in compliance with WFP standards.
• Assess, plan and oversee the rightsizing of IT infrastructure, network capacity and connectivity services across existing and expanding offices, ensuring solutions remain scalable, reliable and cost-effective while meeting current and projected operational requirements.
• Contribute to the development of IT strategies, budgets, procurement plans and resource requirements, ensuring investments and acquisition activities are aligned with business needs, operational expansion priorities and WFP corporate standards.
• Monitor and maintain IT systems and networks, ensuring appropriate data security and access controls considering both local and wide area network issues; and supporting users to get maximum benefits from them.
• Contribute to technical specifications and tender documents that support the procurement of IT equipment and services, in line with WFP rules and regulations.
• Collate and analyse data to contribute to the preparation of accurate reports on IT activities, investments and costs, identifying ideas to increase cost-efficiencies where possible.
• Provide advice to managers and users, understanding and resolving issues, and ensuring IT policies, procedures, systems and tools are correctly applied to support them.
• Guide and supervise more junior staff, acting as a point of referral and supporting them with more complex analysis and queries.
• Contribute to the capability building of staff through the review and/or design of appropriate training programs aimed at developing skills/knowledge in IT.
• Coordinate with other UN agencies in order to align activities and maximise possibilities of inter-agency collaboration in the field of IT.
• Interact effectively with internal and external colleagues and user groups to understand their needs and provide appropriate technical support.
• Follow standard emergency preparedness and business continuity planning practices to ensure WFP is able to maintain basic IT services and/or quickly respond and deploy resources at the onset of a crisis.
• Contribute to the preparation of operational plans and deliver resource requirements at the onset of an emergency, including for PMCO Emergency Telecommunications Cluster (ETC) activities.
• Provide technical advice on fit-for-purpose technology solutions that support operational and programme delivery, including initiatives related to accountability to affected populations (AAP), data analytics, information management, and digital innovation, as applicable.
• Perform other related duties as required.

QUALIFICATIONS & EXPERIENCE REQUIRED:

Education:

Advanced university degree in Computer Science, Information Technology or other relevant field, or First University degree with additional years of related work experience or trainings/courses.

Experience:

3 – 5 years postgraduate professional experience in a relevant field of work, with a background in IT operations and humanitarian and development work.

Has coordinated and managed small or medium projects at Global HQ or field Office.

Has assisted in change management procedures, activities and processes at Global HQ or field.

Has assisted in establishing standards and protocols for service excellence within own domain or at a Global HQ and field Office.

Has successfully performed installation or testing of new hardware for improving or upgrading systems performance.

Has proven experience analyzing service management results and developing service enhancement recommendations.

Languages:

Fluency (level C) in English language both oral and written.

WFP LEADERSHIP FRAMEWORK

WFP Leadership Framework guides to the common standards of behavior that guide HOW we work together to accomplish our mission.

Click here to access WFP Leadership Framework

REASONABLE ACCOMMODATION

WFP is committed to supporting individuals with disabilities by providing reasonable accommodations throughout the recruitment process. If you require a reasonable accommodation, please contact: global.inclusion@wfp.org

NO FEE DISCLAIMER

The United Nations does not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it. Furthermore, please note that emblems, logos, names and addresses are easily copied and reproduced. Therefore, you are advised to apply particular care when submitting personal information on the web.

REMINDERS BEFORE YOU SUBMIT YOUR APPLICATION

All applications must be submitted exclusively through our online recruiting system. We do not consider CVs or applications sent by email, LinkedIn, or any other channel.

We strongly recommend that your Workday profile is accurate and complete, and that all sections are filled in, including your employment history, academic qualifications, language skills, and UN grade (if applicable). Once your profile is completed, please apply, and submit your application.

If you experience technical issues while submitting your application, you may contact us at global.hrerecruitment@wfp.org. Please note that this email is only for technical issues with an application - unsolicited applications or documents sent to this inbox will not receive a reply.

At the application stage, the only required documents are your CV and Cover Letter. Additional documents (passport, certificates, recommendation letters, etc.) may be requested later in the process.

Only shortlisted candidates will be contacted and invited to proceed to the next stage of the recruitment process.

All employment decisions are made on the basis of organizational needs, job requirements, merit, and individual qualifications. WFP is committed to providing an inclusive work environment free of sexual exploitation and abuse, all forms of discrimination, any kind of harassment, sexual harassment, and abuse of authority. Therefore, all selected candidates will undergo rigorous reference and background checks.

No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.