Sales coordinator

Description Job-description: Your main duties and responsibility are sales coordination, sales back-office and sales support tasks. The sales coordinator role includes internal and external communicating via email and telephone. A highly reliable customer service in terms of product delivery and related paper work and documentation is important.

Main responsibilities:

• Back-office sales coordination: Entry of customer quotes in OMS system according to Sales Manager input
• Manage weekly delivery schedules
• Entry of POs and amendments into OMS system
• Entry of paid/unpaid samples/-Z orders in sample & tracking tool
• Entry of shipment requests in scheduling module
• Fill out documents for set up of new customers + change customers in OVT system + CRM system
• Confirm ship dates to customer
• Help Accounts payable with collections
• Coordinate with AP/HQ scheduling for prepaid customers
• Entry of RMAs
• Support of different Europe and UK Distribution partners, which are being used for small and medical customers across Europe and Israel
• Working closely with Sales Managers and other functions in the customer support team (e.g. FAEs, CQEs) to ensure a smooth execution of product delivery and overall customer support
• Office management tasks (primarily as a vacation/leave back-up): Manage office purchase requisitions, e.g. for office equipment, in iProcurement system
• Manage service providers/contracts (e.g. printer service contract and office cleaning company)
• Manage employee vacation application and planning (in cooperation with local CPA)
• Manage employee expense claim, approval and payment flow
• Marcom event/conference organization support, e.g. shipping support for conference booth and demo systems
• Manage internal shipments, e.g. eval boards, prototype modules and shipping customer samples

Your profile: You have proven experience as sales assistant/coordinator and for office management roles. You are familiar with OMS, CRM, ERP and general office SW (e.g. Word, Excel, PowerPoint, SharePoint, Confluence). You like to work in technology environment and you have some technical expertise. You pay attention to detail and have a strong focus on customer service. You are familiar with general office management. You show excellent organizational and time management skills and have the ability to multi-task and prioritize work.

Professional requirements: 3 years experience as Sales Assistant/Coordinator and/or office management. Bachelor degree or relevant secondary education with relevant job experience. Good English (minimum B2 level) or native English speaker.