Payments & Brokerage Assistant - Cayman Islands

Are you an experienced finance professional who thrives in a fast-paced, client-focused environment? Do you enjoy working with high-volume, multi-currency financial transactions while supporting a dynamic broking team? This is an office-based role in the Cayman Islands, working closely with our local and regional colleagues to deliver outstanding service!

Please note that this position is only open to candidates who are already based in the Cayman Islands and who currently hold full and unrestricted right to work status. Aon is not able to provide work permit sponsorship for this role.

Aon is in the business of better decisions. At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive team, and we are passionate about helping our colleagues and clients succeed.

What the day will look like

Reporting to the Senior Account Manager – Brokerage, you will play a key role in the accurate processing and management of Aon Cayman’s day-to-day payments and receipts, with particular responsibility for maintaining the accounts receivable and payable ledger. You will liaise closely with internal departments and intra‑group companies, especially the retail broking division, and provide compliance and administrative support across Aon Cayman entities.

Key responsibilities

• Reconcile accounts payable with insurance providers and third parties.
• Facilitate refunds to clients/customers and process claim payments (where relevant), intra-group payments, corporate fees and other local expenses.
• Perform timely bank reconciliations and book‑keeping in a multi‑currency environment and prepare weekly bank deposit slips.
• Monitor bank accounts to ensure adequate funds are in place for making payments.
• Handle incoming electronic funds transfers, including download, upkeep, posting and deposit of funds.
• Lead the accounts receivables ledger, ensuring proper allocation of funds and proactive chasing of outstanding debts; generate monthly audit reports and post journal entries (where required) to balance the ledger to the broking system.
• Scan and save payables/receivables and other reconciliations and coordinate with the central finance team on required/ad‑hoc management information for local management review.
• Assist with other ad‑hoc requests as required locally or for the central finance team.
• Support the brokerage team with compliance duties to ensure client files are up to date and in line with AML regulations.
• Assist with reviewing and processing Property & Casualty client policy documentation in a timely manner.
• Accept and direct calls on the general business telephone line in a professional and courteous manner, and provide general administrative support to the broking team.

Additional responsibilities

Support Aon Insurance Management (Cayman) Ltd. with the processing of payments for clients that remain in Cayman domicile until they can be transitioned to the Global Capability Centre, retaining control of any clients that cannot be transitioned.

How this opportunity is different

This role offers the opportunity to work at the heart of Aon’s Cayman operations, combining hands‑on financial processing with direct exposure to our broking and insurance management businesses. You will collaborate daily with colleagues across brokerage, finance and compliance, gaining insight into both local Cayman and wider Aon regional operations. Supported by a central finance team and experienced senior leaders, you will be part of a close‑knit office environment where your accuracy, discretion and client focus will have a direct impact on our service to clients.

Skills and experience that will lead to success

An Associate’s degree in Accounting or a related field, with proven relevant experience in a professional services environment. Strong experience in processing high‑volume financial transactions, with advanced bookkeeping knowledge and excellent attention to detail. Experience using accounting and broking systems (knowledge of Applied EPIC is highly advantageous) and good working knowledge of Microsoft Office, particularly Excel, Word and Outlook. Demonstrated ability to maintain a high level of accuracy and confidentiality when handling sensitive documents and large volumes of information.