Sales orders processing (sop) assistant - h/f

Tâches:

1. Sales Order Creation for all Super Dealers and Corporate orders
2. Staff and Departmental orders management
3. Credit Notes Initiation
4. Back-orders management
5. Audits and actions to be followed until their completion.

Objectifs

Receive Super Dealers orders, generate system Sales Orders, and send picking lists with the right stock items to all warehouses countrywide (Monday to Saturday). Monitor stock availability to ensure accurate communication with Super Dealers and other stakeholders Manage and resolve Super Dealers’ complaints, and/or immediately escalate unresolved complaints to the Sales Order Processing Supervisor and Logistics Manager Ensure that customers accounts have enough provision when creating sales orders Ensure that Super Dealers accounts with a credit stop are released before sending orders Ensure that Inventory Requisitions and are fully approved before processing Departmental issues Ensure that all procedures related to customers’ orders are followed before sales orders processing Provide feedback to stakeholders waiting for the delivery of orders Report to the Sales Order Processing Supervisor on Back-Orders on a daily basis File all super dealers and internal orders for reconciliation and audit purpose Provide the creditors team with all relevant documents relating to staff credit and inventory requisition for debit notes and credit notes purpose. Ensure that the service level to internal and external stakeholders is characterized by speed, simplicity and trust Liaise with inventory control department for all credit notes needed Development and Management of other initiatives which contribute to the company objectives.

We invite you to post your detailed CV in French with imperative mention of the job title in the subject of your application « SALES ORDERS PROCESSING (SOP) ASSISTANT » . Please, you may directly apply on our website www.sodeico.org (fill in the form and submit your resume) in Word format (any other format will not be accepted) before sept 22, 2026.

• Unemployed postulants are requested to bring a jobseeker card issued by the ONEM.
• Only successful candidates will be called.
• Female application are strongly encouraged!