Shangri-La Group
Shangri-La Group·last month

Service manager -training 宾客服务经理-培训部

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Location

onsite, Shenzhen, GD, China

Commitment

Full Time

Level

Junior (<2 years)

Required skills

Orchestration & ManagementAPI ManagementOSSDevOpsMicroservices ToolsAPI Gateway

Job Description

Shangri-La Nanshan, Shenzhen 深圳南山香格里拉

Adjacent to the RAIL IN shopping mall, Shangri-La Nanshan, Shenzhen is situated at the heart of the Guangdong-Hong Kong-Macao Greater Bay Area, a prime location within the Huiyun Center of Shenzhen Bay Super Headquarters Base. Shangri-La brings the brand-defining luxury Asian hospitality from the heart for our guests to unwind their body and soul in a courtyard high in the 'clouds'. 深圳南山香格里拉,矗立于粤港澳大湾区核心城市深圳,地处深圳湾超级总部基地深湾汇云中心,与购物中心深圳湾睿印相连。地铁2、9、11号线均交汇于此,红树湾站、红树湾南站信步即达。由酒店前往深圳湾口岸仅约15分钟车程,前往深圳宝安国际机场约35分钟车程。

  1. Plans, directs, controls, co-ordinates and participates in all Training activities. 计划、指导、控制、协调和参与所有培训活动。
  2. Enhances people quality through employee training and development functions. 通过员工培训和发展功能提高人员素质。
  3. Recommends action plan to improve standard of guest services. 建议改善宾客服务标准的行动计划。
  4. Assures implementation of Group and Hotel HR Strategy, Policies, Procedures. 确保集团和酒店人力资源战略、政策和程序的实施。
  5. Analyses the mid-year and year-end Performance Development Reviews (PDR), identifies and conducts structured training needs of each division by one-on-one meeting. 分析年中和年终绩效发展评估(PDR),通过一对一会议确定并实施各部门的结构化培训需求。
  6. Actively communicates and coordinates with Division Heads and Department Heads for training needs. 积极与各部门沟通和协调负责人了解培训需求。

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