Job Summary

We are looking for a Portfolio Manager who can see the big picture and lead the Enablement, Readiness and Activation (ERA) team through safe and successful go-lives as well as consistent and sustainable operational outcomes through values, culture, best practices, and a deep understanding of site and healthcare system and needs. You will help the team navigate complexity, bring clarity to competing priorities, anticipate risks and dependencies, and translate strategy into coordinated action and measurable outcomes. Just as importantly, we are looking for a leader who understands that how we deliver matters. You will help build a positive, collaborative, and high-performing team culture where people feel supported, challenged, and proud of their contribution. Our goal is not only to deliver exceptional readiness, implementation, and sustainment services, but to make ERA a team where talented people want to work, contribute, and grow.

Responsibilities

• Provides senior level advice and guidance by consulting to all disciplines and stakeholders within an assigned portfolio by keeping abreast of the initiatives and issues within the business areas assigned and conducts strategic planning in the development of business cases, and process re-engineering initiatives.
• Provides project leadership to a variety of large, complex projects including a number of diverse disciplines and/or affecting multiple stakeholders; develops and manages project timelines; facilitates change management strategies; defines tasks; identifies, sources and manages resources such as contractors, staff or dollars; identifies and mitigates project related risks; provides guidance and direction to team members.
• Ensures project closure by providing post-implementation evaluation; measuring key outcomes, assessing project related staff, ensuring customer satisfaction, obtaining project sign off, and documenting lessons learned. Ensures that projects and initiatives are aligned with the Fraser Health strategic plan.
• Manages assigned staff by selecting, supervising, and evaluating staff; assigns, evaluates and monitors work assignments; disciplines staff as necessary and initiates terminations; assesses and recommends staffing requirements; orients staff; authorize leaves of absences and approves overtime as necessary.
• Ensures the implementation of correct human resource standards and procedures by interpreting and administering the applicable collective agreements; investigates and responds to grievances of a confidential nature; represents management up to and including Step 3 of the grievance process; attends third party hearing with the representative of the Employer.

Qualifications

Bachelor's degree in Health Information Science, Computer Science, Software Engineering or a related study or equivalent combination of education, training and experience. Seven (7) years of related experience in a large complex organization including at least three (3) years' experience as a Project Manager. Experience with health and corporate information systems.