JOB DESCRIPTION

Position Overview

At Sysco, we are committed to helping our customers succeed by delivering exceptional products, insights, and service. We are seeking a highly analytical and results-driven Multicultural Growth Analyst to support the execution of our multicultural business growth strategy. This role plays a key part in driving customer acquisition, onboarding, assortment optimization, vendor development, and profitable growth across diverse market segments.

Reporting to the Director, Multicultural Growth, the successful candidate will leverage data, market intelligence, and cross-functional collaboration to identify opportunities, support strategic initiatives, and provide actionable recommendations that help grow our multicultural customer base.

Pay Range: $57,100 to $95,000

Role and Responsibilities

• Monitor and maintain the multicultural customer prospect pipeline, providing regular reporting on lead generation, conversion rates, onboarding progress, and sales performance.
• Support and coordinate the onboarding of new customers, ensuring timely customer setup, product alignment, and effective communication across teams.
• Analyze customer, sales, market, and profitability data to identify trends, opportunities, risks, and growth strategies.
• Support merchandising initiatives by identifying assortment gaps, recommending product additions, and evaluating product performance within multicultural market segments.
• Research and assess potential suppliers and vendors to expand product offerings and support evolving customer needs.
• Conduct competitive market research, including pricing analysis, product comparisons, and industry trend monitoring, and provide recommendations to leadership.
• Develop and maintain dashboards, scorecards, reports, and presentations to support business planning and performance reviews.
• Partner closely with Sales, Merchandising, Procurement, Marketing, Operations, and other stakeholders to support growth initiatives and customer success.
• Build expertise in multicultural communities, cuisines, customer preferences, and emerging market trends to support informed business recommendations.
• Champion an inclusive culture while supporting food safety, environmental, health, and safety standards across the organization.

Qualifications

Experience

2 to 5 years of experience in business analysis, sales support, category management, merchandising, customer onboarding, commercial operations, or a related field.

Experience working with CRM platforms, reporting tools, and business analytics solutions is preferred.

Education

Post-secondary education in Business, Marketing, Commerce, Economics, Analytics, or a related discipline is preferred.

Knowledge, Skills and Abilities

• Strong analytical, organizational, and project management capabilities.
• Advanced proficiency in Microsoft Excel, Power BI, and Microsoft Office applications.
• Demonstrated experience analyzing sales, customer, product, pricing, and profitability data.
• Ability to translate complex data into actionable insights and business recommendations.
• Understanding of cultural, culinary, and business practices across diverse markets is considered a strong asset.
• Excellent communication and relationship-building skills with the ability to collaborate effectively across cross-functional teams.
• Ability to manage multiple priorities in a fast-paced environment while maintaining a high degree of accuracy and attention to detail.

Sysco is committed to Employment Equity. Accommodations during the recruitment process are available upon request for candidates with disabilities.

At Sysco, we aspire to create a global culture that is decidedly diverse, equitable, and inclusive – one where we foster belonging as we care for one another and connect the world through food and trusted partnerships. We are Better Together.

COMPANY OVERVIEW

Sysco is the global leader in foodservice distribution. With over 71,000 colleagues and a fleet of over 13,000 vehicles, Sysco operates approximately 333 distribution facilities worldwide and serves more than 700,000 customer locations. We offer our colleagues the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations. We’re looking for talented, hard-working individuals to join our team. Come grow with us and let us show you why Sysco is at the heart of food and service.

Our Purpose: Connecting the world to share food and care for one another

Our Mission: Delivering success for our customers through industry-leading people, products and solutions

Our Identity: Together we define our future of foodservice and supply chain

Here’s a sample of the many benefits Sysco colleagues enjoy:

• Comprehensive Flexible Benefits including Health and Dental, Health Care Spending and Wellness Accounts
• Short-Term and Long-Term Disability
• Life Insurance
• Voluntary Optional Insurance
• Parental Leave Plan
• Company Pension Plan
• Group RRSP & TFSA
• Employee and Family Assistance
• Stock Purchase Plan
• Maple Virtual Care
• Unlimited on-line learning
• Sysco product discounts
• Preferred vendor discounts
• Associate Resource Groups

(*benefits may vary based on location or bargaining unit)

ADDITIONAL INFORMATION

This Job Requisition was created with the help of AI. AI will not be used to make hiring decisions or who progresses in the Job Application process. If you have any questions, please reach out to our Talent and Acquisition Team.

This Job Requisition is for an existing vacancy.