Job Summary

Fraser Health is seeking a dedicated Client Partner, Respectful Workplace to support managers and leaders in the swift investigation and resolution of respectful workplace complaints. This role involves collaboration with key stakeholders such as Disability Management, Human Resources Consulting (labour relations), the Resolution Team (mediators), Physiological Health and Safety, Organization Development, Workplace Health, WorkSafe BC, and Healthcare Unions.

Key Responsibilities:

• Support and Guidance: Provide advice and resources to leaders and other clients on respectful workplace investigations and dispute resolution processes. This includes drafting correspondence, strategizing employer positions, preparing for and conducting meetings with employees, union representatives, and legal counsel, and preparing for cases proceeding to third-party hearings.
• Stakeholder Liaison: Work with internal and external stakeholders, including union representatives, to develop a consultative approach to problem-solving, enhance communication, proactively anticipate and resolve issues, and support the implementation of necessary changes.
• Promote Respectful Workplace: Increase accountability and understanding of the leader’s role in supporting and promoting a Respectful Workplace. Encourage proactive use of the Respectful Workplace Policy and enhance conflict resolution and problem-solving skills among FH leaders, physicians, staff, and volunteers.
• Conflict Resolution: Negotiate and facilitate the resolution of complex respectful workplace matters with clients and Unions, including Human Rights issues.

Qualifications:

• Education: Bachelor’s Degree in Human Resource Management, Business, or a related field.
• Experience: At least five (5) years of recent, related experience or an equivalent combination of education and experience.
• Desirable Certifications: Completion of Mediation Skills 1, Conflict Coaching Level 1 courses, and an Associate Certificate in Workplace Conflict.
• Other Requirements: Valid BC Driver’s Licence and possession of a personal vehicle for business-related purposes.

About Fraser Health

Fraser Health is the heart of health care for over two million people in Metro Vancouver and the Fraser Valley in British Columbia, Canada, on the traditional, ancestral and unceded lands of the Coast Salish and Nlaka’pamux Nations and is home to 32 First Nations within the Fraser Salish region. People - those we care for and those who care for them - are at the heart of everything we do. Our hospital and community-based services are delivered by a team of 50,000+ staff, medical staff and volunteers. We are committed to planetary health and value diversity in the work force. We strive to maintain an environment of respect, caring and trust. Fraser Health’s hiring practices aspire to ensure all individuals are treated in an inclusive, equitable and culturally safe manner. Together, we are the heart of health care.