Financial crime compliance officer – transaction monitoring analyst

At ING, we’re all about making banking simpler so people can spend more time doing the things that matter most to them. As one of Australia’s most recommended banks, we're committed to helping our customers stay a step ahead while fostering a workplace where our people can grow, contribute, and be themselves.

We're looking for a Financial Crime Compliance Officer – Transaction Monitoring Analyst to join our Financial Crime Compliance (FCC) team. You'll be responsible for investigating potentially suspicious activity, assessing complex financial crime risks, and preparing high-quality regulatory reports that help identify and disrupt criminal behaviour.

This is an opportunity for an experienced AML professional to apply their investigative expertise, influence risk outcomes, and contribute to continuous improvement across the financial crime framework.

What you’ll do

• Review and assess transaction monitoring cases escalated from Line 1 teams and other internal and external sources to identify potentially suspicious activity.
• Conduct detailed investigations, customer profiling, and transactional analysis to form evidence-based conclusions.
• Draft clear, concise, and high-quality Grounds for Suspicion (GFS) reports and prepare Suspicious Matter Reports (SMRs) for regulatory submission.
• Act as a key reviewer and decision-maker, ensuring investigations meet regulatory requirements, quality standards, and service level expectations.
• Support training initiatives, knowledge sharing, and capability development across onshore and offshore teams.
• Identify opportunities to simplify processes, improve operational effectiveness, and strengthen ING's financial crime controls.

What we’re looking for

• Demonstrated experience in AML/CTF or Financial Crime investigations within banking or financial services.
• Hands-on experience drafting Suspicious Matter Reports (SMRs) and completing Grounds for Suspicion (GFS) assessments.
• Strong understanding of Australian AML/CTF legislation, regulatory obligations, and financial crime risk management.
• Excellent analytical skills with the ability to assess complex information and make sound risk-based decisions.
• Strong written and verbal communication skills, with the ability to clearly articulate findings and recommendations.
• A proactive mindset with the confidence to work independently, manage competing priorities, and contribute to continuous improvement initiatives.

What’s in it for you?

• Discounted ING Health Insurance
• An additional Rest Day to support your wellbeing
• An IMPACT day to volunteer on approved sustainability activity

About Us

At ING, we’re all about making life simpler and more rewarding - for the people who bank with us, the team members who work with us, and the communities we’re proud to support. Joining ING means stepping into an environment where your individuality isn’t just welcomed - it’s celebrated. We’ve built a culture that’s fun, inclusive, and supportive, giving you the freedom to be yourself, so you can do your thing.

Whether you’re taking ownership of exciting projects, thinking outside the box, or working with global colleagues, you’ll find ING is the kind of place where growth isn’t just a possibility; it’s a promise. As a WGEA Employer of Choice for Gender Equality and Family Inclusive workplace, you’ll feel the difference in how we value and champion our people.

We make hiring decisions based on your skills, capabilities, and how you align with our values - not on ticking every box. So, if you’re interested but don’t meet all the criteria, we encourage you to apply. We’re invested in fostering a diverse and inclusive workplace where everyone feels like they belong. We’re your allies in helping you do your thing during the recruitment process, so let us know (email below) if you require any support or adjustments when you apply.

Sound like your kind of vibe? We can’t wait to hear from you!

(One last note: We operate using a direct talent sourcing model, so no agency introductions, please.)

ING is Australia’s most recommended bank according to RFI Global’s Consumer Atlas Survey, January–June 2025 (n = 29,510) when compared to customers of the 10 largest ADIs operating in Australia.

Need more?

For support and adjustments, including DEI, LGBTQI+ confidential application support enquiries: rpoteam.au@ing.com

Applications will close Wednesday, the 23rd of September.

#LI-DNI