Talent engagement & community manager

Since 1967, Jet Aviation has been crafting flight in its smoothest form. From one hangar in Basel, Switzerland, to over 5,000 employees, and some 50 locations worldwide. Aircraft Management, Aircraft Sales, Charter, Completions, Government Services, FBO, Fixed and Rotary Wing Maintenance, and Staffing. Behind every seamless Jet Aviation experience, is a team of dedicated professionals perfecting the art of flight. The artisans of aviation. The craft that brings our customers’ journey to life. In the hangar, on the ground, and behind the scenes. Enabling global flight, with passion.

Position Summary

The Talent Engagement & Community Manager strategically leads the design, development, and continuous advancement of talent management and community engagement programs that support both immediate hiring priorities and long-term workforce planning objectives. Serving as a key connector across Staffing and recruitment teams, this role fosters strong two-way communication, trust, and alignment while ensuring talent engagement strategies are closely aligned with business needs, market conditions, and future capability requirements.

This role strengthens the organization’s access to high-quality talent by proactively identifying, attracting, engaging, and cultivating relationships with prospective candidates across critical skill areas and priority talent segments. Through the creation of diverse talent pipelines, targeted talent communities, and multi-channel outreach strategies—including existing systems, social media, career fairs, professional associations, networking events, and broader community partnerships—the Talent Engagement & Community Manager expands the organization’s presence in key talent markets, elevates candidate engagement, enhances employer visibility, and creates sustainable pathways for attracting, developing, and connecting talent. Additionally, this role leverages talent insights, engagement trends, and partnership outcomes to inform recruitment strategies, improve pipeline effectiveness, and ensure talent communities remain active, relevant, and aligned to evolving workforce needs.

This role is an office-based position, on a hybrid schedule, working at least four times weekly from the office. Our ideal candidate will work from the locations listed below, and travel as needed for client interaction, team collaboration and events.

Minimum Requirements

• Bachelor’s degree in Human Resources, Business, Communications, Marketing, or a related field, or equivalent relevant experience.
• Experience in talent acquisition, recruiting, sourcing, staffing, candidate engagement, community outreach, or related relationship-building roles.
• Demonstrated ability to build and maintain talent pipelines using multiple sourcing and outreach channels.
• Experience managing professional social media channels and using digital platforms to support recruiting or talent engagement objectives.
• Experience using recruiting technologies such as ATS, CRM platforms, LinkedIn, and other sourcing tools.

Main Responsibilities

• Own, develop, implement and continuously evolve the strategy to build talent pipelines for current and future hiring needs across targeted functions, skill sets, and locations.
• Build, engage, and maintain external talent communities through proactive outreach, relationship management, and ongoing communication with prospective candidates.
• Create a candidate engagement framework that defines how prospective talent is contacted, nurtured, re-engaged, and converted over time.
• Lead community outreach efforts that support talent engagement, including participation in local events, educational partnerships, workforce development initiatives, professional associations, and industry networking opportunities.
• Establish and maintain relationships with community organizations, schools, training programs, veteran groups, industry associations, and other external partners to strengthen long-term talent pipelines.
• Represent the organization at career fairs, industry events, association meetings, community events, and networking opportunities to expand visibility and strengthen external talent connections. This will require up to 50% of travel.
• Manage the organization’s talent-focused social media strategy & presence across all relevant channels, ensuring content is aligned with recruiting priorities, employer brand messaging, and audience engagement goals.
• Develop, coordinate, and maintain social media outreach strategies that attract candidates, promote employment opportunities, and enhance engagement with target talent communities.
• Monitor social channel activity, engagement trends, and audience interactions, and recommend improvements to strengthen reach, responsiveness, and effectiveness.
• Leverage a variety of sourcing and engagement methods, including internal systems, applicant tracking systems, CRM tools, social media platforms, career fairs, professional associations, networking events, referrals, and other talent attraction channels.
• Identify and engage passive candidates to create stronger pipelines for high-priority, niche, or hard-to-fill roles.
• Partner with Staffing teams, hiring managers, and HR stakeholders to understand workforce needs and align talent engagement efforts with hiring priorities.

Desired Characteristics

• Experience supporting proactive sourcing and pipeline-building initiatives for specialized or hard-to-fill positions.
• Strong familiarity with social media recruiting, employer branding, and event-based talent engagement strategies.
• Experience representing an organization in external talent forums, associations, schools, workforce programs, or recruiting events.
• Has a pleasant, friendly, and helpful manner to deliver the best experience to customers and colleagues.
• Quality driven with a passion for excellence to represent Jet Aviation as a Brand Ambassador.
• Demonstration of and commitment to Jet Aviation values (Trust, Honesty, Alignment, Transparency).

Additional Details

Jet Aviation is committed to selecting the best leaders through a thorough and structured hiring process. Candidates who move forward will engage with executive leadership and key stakeholders in a multi-stage review process. As part of our commitment to safety and security, all selected candidates must successfully pass pre-employment requirements before finalizing employment. At Jet Aviation eligible employees can enjoy a comprehensive package that fuels your passions both inside and outside of work. Your health and well-being matter to us. That’s why we offer a competitive benefit package that includes health, dental & vision insurance, matching 401(k), health savings and flexible spending accounts, short-term and long-term disability, life insurance, employee assistance programs, health and wellness awards, generous paid time off, tuition reimbursement, employee discounts and more.

Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans