Senior Manager IT Engagement Partner, People & Culture (P&C)

At PMI U.S., we are building a modern nicotine business—focused on helping make a future without cigarettes a reality in America. As the U.S. businesses of Philip Morris International, we are investing in new products, science, and capabilities to provide the approximately 25 million legal‑age adults who still smoke with better alternatives.

Our approach is rooted in innovation, responsible marketing, and a growing U.S. footprint that spans manufacturing, technology, and commercial operations across the country.

That creates real opportunity. You’ll have the space to take ownership, develop new ideas, and contribute to work that is shaping our business and the category. We’re looking for people who are curious, collaborative, and motivated by progress—because the scale of what we’re building creates room to grow in different directions.

Our U.S. headquarters in Stamford, Connecticut, is at the center of it all—just steps from the Metro‑North station with direct access to New York City, and connected to a national network of teams driving impact across the country.

About the Role

At PMI, we are transforming our business and building a smoke-free future powered by technology. As the Engagement Partner, IT People & Culture (P&C), you will serve as the strategic technology advisor to our People & Culture organization, helping shape and enable the digital future of HR across employee experience, workforce administration, talent management, learning, payroll, and people analytics.

This role is a critical bridge between business and technology, ensuring that P&C priorities are translated into impactful technology strategies, investments, and roadmaps. You will partner with senior leaders to drive digital transformation, maximize business value, and deliver innovative solutions that enhance the employee experience and support PMI's evolving workforce needs. Operating within the Engagement Partner model, you will be accountable for business partnership, customer value realization, investment alignment, and technology roadmap outcomes across the P&C domain.

Your ‘day to day’

• Partner with senior People & Culture leaders to understand strategic priorities, business challenges, and opportunities for technology-enabled transformation.
• Serve as the primary technology relationship manager and trusted advisor for the P&C function, ensuring strong alignment between business objectives and technology capabilities.
• Develop, manage, and evolve a business-aligned technology roadmap supporting Talent Management, Learning, Payroll, Workforce Administration, Employee Experience, and HR Operations.
• Drive technology investment planning, portfolio prioritization, business case development, and value realization initiatives.
• Collaborate with Product Managers, Business Technology Managers, Enterprise Architects, and Delivery Teams to ensure successful execution of strategic initiatives.
• Lead stakeholder engagement activities, executive communications, and governance forums to align business and technology priorities.
• Champion customer satisfaction and adoption by ensuring technology solutions deliver measurable business outcomes.
• Identify opportunities to simplify, modernize, and optimize P&C processes through innovative digital solutions and emerging technologies.
• Monitor industry trends, HR technology advancements, and best practices to inform future roadmap decisions.
• Act as an advocate for continuous improvement, operational excellence, and employee-centric technology experiences.

Who we're looking for:

• Bachelor's degree in Information Technology, Human Resources, Business Administration, or a related field; advanced degree preferred.
• 10+ years of experience in HR technology, digital transformation, business relationship management, technology consulting, or enterprise technology leadership roles.
• Deep understanding of People & Culture processes, including Talent Management, Learning, Compensation, Payroll, Time Management, Workforce Administration, and Employee Experience.
• Strong experience with enterprise HR platforms such as SAP SuccessFactors and related P&C technology ecosystems.
• Demonstrated success developing technology strategies, business cases, investment plans, and multi-year roadmaps.
• Proven ability to influence senior executives and drive alignment across complex, cross-functional organizations.
• Experience leading large-scale transformation initiatives and delivering measurable business outcomes.
• Strong strategic thinking, problem-solving, and analytical capabilities.
• Excellent communication, presentation, negotiation, and stakeholder management skills.
• Ability to manage competing priorities while maintaining a customer-centric mindset.
• Legally authorized to work in the U.S.

What's nice to have:

• Experience working within a global People & Culture or Human Resources organization.
• Familiarity with Employee Experience platforms, Workforce Analytics, AI-enabled HR solutions, and emerging digital workplace technologies.
• Experience supporting global payroll, talent, learning, or workforce transformation programs.
• Knowledge of Agile product management, technology portfolio governance, and value realization methodologies.
• Experience working in a matrixed, multinational environment with complex stakeholder groups.
• Understanding of enterprise architecture principles and integration strategies within HR technology ecosystems.
• Certifications in Business Relationship Management (BRM), SAP SuccessFactors, Agile, Product Management, or related disciplines.
• Passion for innovation and leveraging technology to enhance employee experiences and business performance.
• Experience serving as an Engagement Partner, Technology Business Partner, Relationship Manager, or similar strategic-facing technology leadership role.

Annual Base Salary Range:

$149,600 - $187,000

What we offer:

We offer a competitive base salary, annual bonus (applicable based on level of position), great medical, dental and vision coverage, 401k with a generous company match, incredible wellness benefits, commuter benefits, pet insurance, generous PTO, and much more!

We have implemented Smart Work, a hybrid model of working that promotes flexibility in the workplace.

Seize the freedom to define your future and ours. We’ll empower you to take risks, experiment, and explore.

Be part of an inclusive, diverse culture where everyone’s contribution is respected; Collaborate with some of the world’s best people and feel like you belong.

Pursue your ambitions and develop your skills with a global business – our staggering size and scale provides endless opportunities to progress.

Take pride in delivering our promise to society: To improve the lives of millions of smokers.

PMI is an Equal Opportunity Employer.

PMI is headquartered in Stamford, Conn., and its U.S. affiliates have more than 3,000 employees.

PMI has been an entirely separate company from Altria and Philip Morris USA since 2008. PMI’s affiliates first entered the U.S. market following the company’s acquisition of Swedish Match in late 2022. Philip Morris International and its U.S. affiliates are working to deliver a smoke-free future. Since 2008, PMI has invested $12.5 billion globally to develop, scientifically substantiate and commercialize innovative smoke-free products for adults who would otherwise continue to smoke with the goal of transitioning legal-age consumers who smoke to better alternatives. In 2022, PMI acquired Swedish Match – a leader in oral nicotine delivery – creating a global smoke-free champion led by the IQOS and ZYN brands. The U.S. Food and Drug Administration has authorized versions of PMI’s IQOS electronically heated tobacco devices and Swedish Match’s General snus as Modified Risk Tobacco Products and renewal applications for these products are presently pending before the FDA. For more information, please visit www.pmi.com/us and www.pmiscience.com.

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