Sales support representative - united national life, a gtl-affiliated company

Description United National Life Company of America (UNL) is proud to provide supplemental insurance coverage to Americans throughout the country. If you are a team player who is passionate about customer service and looking for a company you can grow with, our Sales Support Representative could be the perfect match for you. This role reports to the Supervisor at UNL, and plays a key role on the UNL team by providing support to both our contracted/prospective agents as well as the sales team. This position is required to work on-site in our Chicagoland (Glenview, IL) office most days. Everyone receives 3 flexible remote days per month and 6 additional Friday PTO days each year!

What you’ll be doing:

• Assisting and interacting with existing and prospective agents via phone, and responding to daily inquiries via phone, email, and fax
• Working as part of a small, collaborative, upbeat team while providing administrative support to management and peers
• Other related duties and special projects as needed

Qualifications What you should bring to the table:

• Strong communication and relationship-building skills, especially via phone
• Service-focused, proactive, organized and excited about finding solutions
• 1+ years of sales support and/or customer service experience
• Microsoft Office Suite experience
• Associate’s degree preferred; insurance industry experience a plus

Why UNL? Take a look at what we offer:

• Competitive salary with bonus opportunities – but that’s just the beginning!
• Salary for this role is $25+ per hour, commensurate with experience.
• Tuition assistance, medical and dental insurance, and 401(k).
• Half-day Fridays – every Friday!
• Opportunities to grow on a creative, physical, education and professional level.
• Volunteer programs to help give back, improve lives, connect with others and strengthen communities.

We are a small, friendly department that interfaces daily with our parent company, GTL, that shares the same office building. If this sounds like you – please apply today. We’d love to connect and see if you’re the right person for the role. The pay range provided is not a guarantee of compensation. The range reflects potential pay for the job grade for this role at the time of this posting. Compensation will depend on several factors such as specific competencies, relevant education and experience, qualifications, and industry certifications. Compensation ranges are subject to change and may be higher or lower than the range described above.

Provided eligibility requirements are met employees will be eligible for the following benefits:

• Medical Health Savings Account (including employer contribution)
• Dental
• Vision
• Basic Life Insurance (full premium paid by employer)
• Voluntary Employee, Spouse and Child Life Insurance
• Short-Term and Long-Term Disability
• Paid Holidays
• Paid time off including vacation, personal days, and sick time
• The amount of time off varies based on tenure and hours worked
• 401(k) and Profit-Sharing retirement plan
• The company matches contributions up to 2% provided the employee contributes a minimum of 3%
• The company may make a discretionary contribution to the Profit-Sharing plan

We invite you to learn more about UNL by visiting our website: http://www.unlinsurance.com. EOE m/f/d/v