Market operations engineer (hybrid)

At ERCOT, our diverse and dynamic work environment provides a platform on which employees can work together to build the future of the Texas power grid and wholesale market utilizing the latest technologies and resources. We encourage you to join our talented, dedicated workforce to develop world-class solutions for today and tomorrow’s energy challenges while learning new skills and growing your career.

ERCOT is committed to fostering inclusion at all levels of our company. It is the cornerstone of our corporate values of accountability, leadership, innovation, trust, and expertise. We know that individuals with a wide variety of talents, ideas, and experiences propel the innovation that drives our success. An inclusive and diverse workforce strengthens us and allows for a collaborative environment to solve the challenges that face our industry today and in the future.

Provides engineering and analytical support for ERCOT's wholesale electricity market and grid operations. Prepares and validates power system models, applies electricity market theory to understand market behavior and outcomes, and monitors system conditions and market performance. Generates and maintains market reports per requests and ERCOT Protocols, and investigates data analysis methods to develop improved analytical tools. Under supervision, helps ensure wholesale market activities are completed per Protocols and works with Market Participants to resolve market and grid operations issues. Assists management and senior experts in providing technical support to internal teams, PUCT, industry, and stakeholder groups. Recommends, reviews, and tests proposed changes to ERCOT's wholesale market systems and design to help maintain market consistency and stability.

JOB DUTIES

• Understands the basic principles, theories and concepts related to the profession and learns how to apply them within the ERCOT culture.
• Follows standard practices and procedures in analyzing situations or data from which answers can be readily obtained.
• Contributes to specific objectives and outcomes as directed.

ADDITIONAL JOB DUTIES

• Market Operations Engineer 1 & 2
• Assists in monitoring and analyzing the ERCOT wholesale market
• Develops understanding and knowledge of competitive energy markets and trends
• Develops and maintains knowledge of the wholesale market and ERCOT grid operations in order to support Market Participant business needs
• Acquires the skills and knowledge to begin to anticipate and resolve issues within the ERCOT wholesale market and grid operations using power engineering knowledge
• Generates and maintains market reports per requests and protocols
• Assists the management team and senior experts in providing technical assistance to PUCT, industry and Stakeholder groups
• With guidance from senior team members and/or management, assists in addressing Market Participant questions pertaining to the daily market and grid operations activities
• Attends stakeholder, industry, and PUCT meetings under the direction of the ERCOT management team
• Escalates issues to the Supervisor and/or Manager in a timely manner when necessary
• Develops strong working relationships with other internal departments
• Performs engineering studies using the ERCOT network models to analyze conditions and events on the system
• Tests and validates changes to market applications
• Market Operations Engineer 3
• Monitors and analyzes the ERCOT wholesale market and recommends design/system modifications and enhancements as needed
• Develops and maintains extensive knowledge of the wholesale market and ERCOT grid operations in order to support Market Participant business needs
• Anticipates and resolves issues within the ERCOT wholesale market and grid operations using power engineering knowledge and experience
• Generates and maintains market reports per requests and protocols
• Proposes and creates new solutions for data acquisition and reporting
• Assists the management team and senior experts in providing technical assistance to PUCT, industry and Stakeholder groups
• Attends stakeholder, industry, and PUCT meetings and provides input when requested
• Uses judgment and provides remedies for Market Participants disputes within the ERCOT market
• Addresses Market Participant questions pertaining to the daily market and grid operations activities
• Works independently and escalates issues to the Supervisor and/or Manager in a timely manner when necessary
• Develops strong working relationships with other internal departments
• Performs engineering studies using the ERCOT network models to analyze conditions and events on the system
• Tests and validates changes to market applications
• Senior Market Operations Engineer
• Serves as Subject Matter Expert
• Uses expert judgment to provide remedies for Market Participants disputes within the ERCOT market
• Communicates frequently and upon own initiative to stakeholders regarding the application of protocols
• Generates and/or reviews presentation materials for stakeholder, industry, and ERCOT board meetings
• Lends professional expertise to guide projects and help teammates as assigned by management

REQUIRED EXPERIENCE

• Level 1: No minimum work experience required
• Level 2: Requires minimum 1 year job related work experience in excess of degree requirements
• Level 3: Requires minimum 3 years job related work experience in excess of degree requirements
• Senior Level: Requires minimum of 5 years job related work experience in excess of degree requirements

Salary and level will be based on overall experience as determined by ERCOT.

EDUCATION

Bachelor's Degree: Electrical Engineering or related field (Required) or a combination of education and experience that provides equivalent knowledge to a major in such fields is required

WORK LOCATION – Taylor, TX:

Employees will be required to be on-site in Taylor, TX at a minimum of 2 days per week, or more, as needed based on the business needs as determined by management. On-site schedules are flexible or may be rotated based on business needs as determined by the Manager. Remote work is required to be performed from your Texas residence. Employees may opt to work on-site more than required or 100% of the time.

The foregoing description reflects the minimum qualifications and the essential functions of the position that must be performed proficiently with or without reasonable accommodation for individuals with disabilities. It is not an exhaustive list of the duties expected to be performed, and management may, at its discretion, revise or require that other or different tasks be performed as assigned. This job description is not intended to create a contract of employment with ERCOT. Both ERCOT and the employee may exercise their employment-at-will rights at any time. #LI-MH1, #LI-Hybrid

ERCOT is firmly committed to equal employment for all qualified persons without regard to race, sex, medical condition, religion, age, creed, national origin, citizenship status, marital status, sexual orientation, physical or mental disability, ancestry, veteran status, genetic information or any other protected category under federal, state or local law.