Licensed Only Provider Manager (Health Facilities)

FT / PT Status – Full-Time

Benefits Eligibility – This position is eligible for a full benefits package.

Salary – $32.00 - $45.00 Hourly Wage

Remote Work / In-Office – Hybrid

Recruiter – Niccole Johnson | niccolejohnson@utah.gov | 801-538-3956

Application Deadline – 9/25/2026*

*This job posting may close at any time after the minimum advertising period of three (3) business days has passed, should a sufficient applicant pool be received. Applicants are encouraged to apply as early as possible.

Key Responsibilities

The Department of Health and Human Services (DHHS), Division of Licensing and Background Checks (DLBC) protects the vulnerable populations of Utah. DLBC licenses foster care, child care, human services, and health facility programs using rules and requirements that have been created with community support. DLBC comprises the Office of Background Processing (OBP) and the Office of Licensing (OL).

As the Licensing Manager, you will oversee a team of Licensors conducting inspections, investigations, audits, and program documentation. You will manage grievances, issue licenses, and provide expert consultation to ensure regulatory compliance and effective program implementation.

Key responsibilities:

• Supervise team operations, including hiring, delegating workloads, conducting training, evaluating performance, and initiating corrective or disciplinary actions.
• Conduct regular performance evaluations and check-ins with staff.
• Audit and monitor team operations to assess process quality and effectiveness, making recommendations for continuous improvement.
• Coordinate proposed rule changes, rule implementation, and policy adjustments with the Program Administrator.
• Facilitate informal discussions with providers to address compliance concerns and operational queries.
• Interpret, clarify, and apply agency policies, state and federal laws, regulations, and business practices.
• Represent the department in meetings and deliver presentations at applicable association conferences.

Qualifications

Minimum or "day-one" qualifications:

• Active professional license in good standing with the Utah Division of Professional Licensing (DOPL) as a Registered Nurse.
• Certified Dietitian, Licensed Clinical Social Worker, Social Service Worker, or Licensed Health Facilities Administrator.
• Strong ability to evaluate complex situations, apply state and federal regulatory frameworks, make sound decisions, and remain accountable for outcomes.
• Demonstrated experience in interpreting, explaining, and enforcing organizational or statutory policies and procedures.

Preferred or trainable/on-the-job qualifications:

• Minimum of three years of experience in a health facility regulatory or licensing environment.
• Prior supervisory or team lead experience.
• In-depth knowledge of state and federal background check laws and licensing standards.

About the Role

Location – 195 North 1950 West Salt Lake City, Utah, 84116 United States

Background Check Required – You must successfully pass a criminal history check.

Drug Test Required – No

Schedule Code – AX - Employees in supervisory positions

Why You Should Join Our Team

In Utah, we believe hard work is important, but balance is essential. Finding work/life balance is a vital element to our culture. To find out more about WHY Utah, click here.

Other benefits may include:

• Job Stability: Enjoy the security and reliability of employment within a well-established organization.
• Career Growth: Develop valuable skills and gain opportunities for leadership within a large organization.
• Meaningful Work: Contribute to an important service that benefits the community and supports organizational goals.
• Supportive Work Environment: Be part of a team that values cooperation, strong work ethics, and mutual support.

The Agency

Become an integral part of the Utah Department of Health and Human Services (DHHS) and contribute to the vision of advocating for, supporting, and serving all individuals and communities in Utah; and ensuring all Utahns have fair and equitable opportunities to live safe and healthy lives. Help us achieve this through effective policy and a seamless system of services and programs.

EEO Statement

The State of Utah is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. For accommodations, please contact (801) 957-9390.