Engineering manager, engineering productivity & cloud infrastructure

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Job Description:

Responsibilities

People Leadership & Team Development:

Lead, mentor, and grow a team of high performing engineers. Run performance reviews, calibration, career-path conversations, and PD chats. Set and hold a high bar. Own hiring for the pod — partner with recruiting on sourcing, calibration, and closing top devops / platform / infra talent. Build a culture of ownership, customer-empathy (engineering is your customer), and continuous improvement.

Roadmap & Strategy:

Own the EngProd 12–18 month roadmap. Translate company-level OKRs into a prioritized backlog of investments. Build a structured intake and prioritization process across pods, treating other engineering teams as customers with real needs and real tradeoffs. Drive Engineering-as-a-Product thinking — every initiative should have a clear customer (another pod), a measurable outcome, and a leverage story that compounds across multiple pods. Champion paved-road tooling and self-service over bespoke, one-off solutions — make the right way the easy way. Champion measurement: stand up the Engineering Excellence KPIs, dashboards, and metrics that let Baton manage what it cares about (CI duration, deploy frequency, MTTR, cost per service, etc.).

Execution & Cross-Org Communication:

Run sprint planning, project planning, and milestone tracking. Maintain a healthy roadmap and risk register. Represent EngProd in EngStaff and cross-pod syncs. Communicate status, risks, and tradeoffs to executive stakeholders with clarity and confidence. Partner with TPMs and peer engineering managers (DaPla, ML, ProPla, Radius, CVIZ) to negotiate scope, unblock dependencies, and deliver value.

Technical Leadership:

Drive and review engineering specs. Weigh in on architectural decisions for CI/CD, testing infrastructure, observability, cloud infra, IaC, secrets/IAM, and developer tooling. Own Ryder relationships for cloud infrastructure, security, and networking — navigating enterprise constraints while preserving startup velocity. Partner with the Technical Support organization on issues and escalations. Stay technically credible enough to lead — without becoming the bottleneck. Empower senior engineers to own their domains. Partner with our other Platform pods to ensure EngProd investments compound across the broader Baton platform.

Minimum Qualifications

• 8+ years of engineering experience, including 4+ years directly managing software / infra / devops / SRE engineers.
• Track record managing teams of 2–8 direct reports, including hiring, growing, and developing technical talent.
• Has owned a multi-quarter technical roadmap for an infrastructure, platform, devex, or SRE function in a high-growth environment.
• Strong technical foundation: cloud infrastructure (AWS), Kubernetes, CI/CD, observability tooling (Grafana / Prometheus / Sentry / DataDog), Python, and Infrastructure-as-Code (Pulumi / Terraform), Enterprise security experience.
• Demonstrated ability to lead a team that delivers reliably across quarters, with predictable velocity and clear stakeholder communication.
• Comfortable communicating technical strategy and tradeoffs to executive stakeholders.
• Experience operating in B2B SaaS or enterprise environments where reliability, scale, and customer SLAs matter.

Preferred Qualifications

• Background scaling EngProd / Developer Experience / Platform / SRE functions from small-but-scrappy to a durable, high leverage engineering org.
• Experience working inside a startup-within-an-enterprise (e.g. an acquired startup operating inside a Fortune 500).
• Experience in logistics, supply chain, or freight technology.
• Background in test infrastructure, deployment automation, or production reliability initiatives that measurably improved org-wide engineering velocity.
• Familiarity with Baton's tech stack: Python, FastAPI, GraphQL, Flink, Materialize, Debezium, Kafka, Pulumi, GitHub Actions.

The Perks

• Competitive Base Salary + Cash Bonus Structure
• Annual Company Bonus + Long Term Incentive Plan
• 401k with Matching
• Hybrid Work Schedule
• Hyper-Stable, publicly traded Enterprise
• Medical, Dental, and Vision Health Coverage
• Employee Stock Purchase Program (15% discount to market value)
• Collaborative, Fun, and Tech Forward office in Hayes Valley, San Francisco, CA

Compensation Range:

The annual base salary range for this position is $250,000 - $275,000. Compensation will vary based on factors including skill level, proficiencies, transferable knowledge, and experience. In addition to base salary, Baton's full-time employees are eligible for an annual performance bonus.

Job Category

Product Development

Compensation Information:

The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type.

Benefits Information:

For all Full-time positions only: Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Important Note:

Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned.

Security Notice for Applicants:

Ryder will only communicate with an applicant directly from a @ryder.com email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers. Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at careers@ryder.com or 800-793-3754.

Current Employees: If you are a current employee at Ryder, please click here to log in to Workday to apply using the internal application process.

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