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Art of Drawers Ohio·6 months ago

Design associate customer service

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Location

hybrid, Cincinnati, OH, United States

Salary

$161k – $242k/yr

Commitment

Part Time

Level

Junior (<2 years)

Required skills

Customer ServiceConsultative SellingCommunicationProblem SolvingRapport BuildingAppointment ManagementClient Relationship ManagementTime Management

Job Description

Benefits:

  • Bonus based on performance
  • Employee discounts
  • Flexible schedule
  • Training & development

If you're great at reading people, making recommendations, and solving problems behind the bar or in customer service, you already have what it takes to succeed here. At Art of Drawers, Design Associates use those same skills to help clients solve frustrating home storage issues with custom solutions. No design degree required.

What You Get

  • Pay Upgrade: $80-$120/hour
  • Monthly Bonuses: Extra cash based on appointments closed
  • Flexible Schedule: Work the days you want (e.g., Tuesdays - Thursdays)
  • Mostly Field Work: 90% client homes, 10% home office—no standing behind a counter all day
  • Employee Discounts: 40% off all products
  • Fast Hiring: We respond to qualified applicants within 24 hours

What You'll Do

  • Meet clients at their homes to understand their storage frustrations (like reading what a customer needs at the bar)
  • Recommend custom solutions that actually solve their problems (consultative, not pushy sales)
  • Follow up with your client base to ensure they're happy and refer friends
  • Coordinate with the team and manage your appointments

Who You Are

  • Great communicator who builds rapport quickly (if you can handle a packed Friday night bar rush, you can do this)
  • Goal-oriented and self-motivated
  • Have your own phone, computer, printer, and reliable car

Our Hiring Process

  • Phone interview within 24 hours
  • In-person interview within 48 hours
  • Offer letter and lunch with the owner within 7 days

About Art of Drawers

We create custom pull-out drawer and storage solutions that transform cluttered cabinets into organized, accessible spaces. We're growing and need people-oriented problem-solvers who know how to listen, recommend solutions, and make customers feel heard. We provide full training, you provide the people skills and drive.

Flexible work from home options available.