Business support specialist

Job Details:

Job Location: Energy Solutions Weatherization Christiansburg - Christiansburg, VA

Position Type: Full Time

Salary Range: $53500.00 - $70000.00

Travel Percentage: None

Build Relationships. Support Growth. Make an Impact. Join One of Virginia's Best Places to Work! Community Housing Partners (CHP) is a nationally recognized, mission-driven organization dedicated to creating homes and communities that are healthy, sustainable, and affordable. We're looking for a Business Support Specialist who enjoys building relationships, solving problems, and helping businesses succeed. In this role, you'll serve as a key connection between our Energy Solutions team and our network of subcontractors and trade allies. You'll recruit and support partners, track performance, coordinate program activities, and help ensure projects run smoothly. If you're organized, relationship-driven, and enjoy a mix of business development, partner engagement, and operational support, this could be a great opportunity for you!

Why You'll Love Working at CHP

• Ranked No. 2 Nationally and Named to Best Places to Work in Virginia List
• Predictable schedule — Primarily Monday–Friday, 8:00 a.m.–5:00 p.m., with occasional evening or weekend hours as needed.
• Hybrid work flexibility — Opportunity to work from home up to two days per week with supervisor approval.
• Real time to recharge — Paid vacation, holidays, and sick leave, because having a life outside of work matters.
• Competitive pay — Plus overtime and bonus potential.
• Benefits that start within 30 days — Medical, dental, and vision coverage begins the first of the month following your hire date.
• Paid maternity and paternity leave available after 90 days.
• Retirement contributions you don't have to chase — CHP's 403(b) retirement plan provides a 3% employer contribution automatically, plus an additional match of up to 2% based on your contributions, for a total of up to 5%.
• Work that matters — Help expand energy efficiency and weatherization programs that improve homes and communities.

Explore our benefits: www.communityhousingpartners.org/benefits

What You'll Do

• Build & Support Contractor Partnerships: Recruit, onboard, and maintain strong relationships with subcontractors and trade allies. Assess contractor capabilities, availability, and service areas to support program needs. Serve as a primary point of contact, providing guidance and addressing partner concerns.
• Track Performance & Support Operations: Monitor contractor workloads, work orders, performance, and program compliance. Identify capacity gaps, workflow challenges, and opportunities for improvement. Share performance insights and partner feedback with project managers and leadership.
• Support Business Development & Team Collaboration: Maintain accurate contractor records, recruitment pipelines, and reports in Dynamics 365, GoFormz, and related systems. Assist with contractor outreach, recruitment events, marketing, and partnership development. Coordinate scheduling, documentation, and communication across internal teams to keep programs moving forward.

What You'll Bring

• 2–4 years of experience in business development, sales, marketing, project coordination, relationship management, or a related field.
• High school diploma or equivalent required; associate's degree or higher preferred.
• Strong communication, relationship-building, customer service, and organizational skills.
• Ability to manage competing priorities, analyze information, and solve problems independently.
• Proficiency in Microsoft Office, including Word, Excel, Outlook, and Teams; experience with Dynamics 365, GoFormz, SharePoint, or similar systems is a plus.
• Experience working with subcontractors, trade partners, construction, weatherization, energy efficiency, or nonprofit programs preferred.
• Valid driver's license and driving record that meets CHP's insurability requirements.

Work Schedule & Location

Schedule: Monday–Friday, primarily 8:00 a.m.–5:00 p.m., with a one-hour lunch break. Hybrid flexibility: Up to two remote workdays per week with supervisor approval. Remote work requirements: Reliable broadband internet, a suitable home workspace, availability during scheduled hours, and ability to attend required in-person meetings. Additional hours: Occasional evenings or weekends may be required based on business needs and supervisor approval.

Ready to Make an Impact?

At CHP, you'll do more than manage relationships — you'll help build a stronger network of partners delivering energy-saving improvements to the communities we serve. Bring your relationship-building skills, business mindset, and problem-solving abilities to a team where your work makes a difference. Apply today!

About the Company:

CHP works to create homes and communities that are healthy, sustainable, and affordable. Our vision is healthy, sustainable communities for everyone. Building on a long-standing tradition of environmental, economic, and social responsibility, CHP is a 501(c)(3) nonprofit that works with private and public partners to develop and preserve award-winning homes and neighborhoods. Together with our partners, we revitalize communities, foster stability for our residents, and promote a healthier planet for future generations.

If you require accommodation in completing this application, interviewing, or otherwise participating in the employee selection process, please direct your inquiries to our recruiting team at recruiting@chpc2.org, (540) 299-5477 (phone), (877) 540-8049 (fax), or 711 (TTY/TDD).

NOTICE TO THIRD-PARTY AGENCIES CHP does not accept unsolicited resumes from recruiters or employment agencies. Without a signed Recruitment Fee Agreement, CHP will not pay any referral compensation or recruiter fee, and if a recruiter or agency submits a resume or candidate without a signed agreement, CHP may pursue and hire the candidate(s) without obligation to the recruiter or agency.