Summary

The Project Lead Analyst will be a member of the technology vertical within the Sales Enablement organization that supports Evernorth and its businesses. This team owns and is responsible for providing the strategic vision for the overall technology stack (tools and applications) utilized by the business, such as Sales and Account Management, to power the client-buying journey. From prospecting, RFP, contracting, closing the deal, to implementation. Working directly with frontline business users (our customers) and leadership to understand their business, processes, and identify needs/requirements. The team is then responsible for partnering with our technology and software engineering partners to develop and implement a solution.

The team represents the “voice of the customer”, maintaining, and prioritizing incoming requests and the product backlog. Ensuring the team is working on initiatives that will that maximize business value and deliver necessary fixes and functionality to all customers.

Applicants must have strong project management skills and experience, with either some past experience working with technology teams, or the ability and interest to learn how to work with technology teams. This role will help drive tasks, deliverables, and update teams on projects. Recognized internally as “the go-to person” / subject matter expert for any projects the team is responsible to deliver.

Evernorth seeks an individual who will be part of the team that is responsible for driving execution, governance, communication, and delivery of initiatives. The Project Lead Analyst will partner with the BPO that will own the business vision, requirements, and strategic direction. Together, they ensure projects are aligned to business objectives, delivered on time, and successfully adopted by users.

Responsibilities

• Develop and maintain project plans, timelines, milestones, and deliverables.
• Coordinate project activities across BPOs, Technical Product Owners (TPOs), Delivery Managers, and technology teams.
• Track progress against scope, budget, and schedule.
• Manage dependencies and ensure alignment across multiple workstreams.
• Facilitate regular project status meetings and reporting.
• Collaborate with the BPO to translate business needs into executable project plans.
• Ensure business requirements, process flows, and future-state designs are documented and approved.
• Support prioritization of MVPs, enhancements, and backlog items.
• Help drive decision-making by escalating risks, issues, and dependencies appropriately.
• Coordinate communications and alignment between business stakeholders, leadership, product teams, and technology teams.
• Facilitate story mapping, discovery sessions, and design reviews.
• Manage stakeholder expectations and obtain required approvals and sign-offs.
• Communicate project status, risks, milestones, and go-live readiness.
• Partner with the BPO to develop training and communication plans.
• Support creation of training materials and go-live communications.
• Coordinate stakeholder readiness activities.
• Maintain project documentation, status reports, RAID logs, and dashboards.
• Provide leadership visibility into project health, milestones, and outcomes.

Qualifications

• High School Diploma or GED required
• 2 plus years project management experience
• Experience with Salesforce, Wrike, Confluence and Jira is a plus
• Knowledge of PBM or Healthcare industries helpful
• Self-motivated and self-starter preferred
• Proven ability to operate in a fast-paced environment preferred
• Excellent verbal and written communication skills required
• Strong analytical, planning, problem identification and resolution skills required
• High level of organization and interpersonal skills, flexibility to cope with change, and ability to multitask across a variety of assignments preferred
• Demonstrate ability to prioritize and manage workload and meet project deadlines in complex situations required
• Proficient in Microsoft Office Applications (Excel, PowerPoint, Visio, Word, etc.) required
• Ability to accumulate and transform data into tangible reports and concrete information required

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

For this position, we anticipate offering an annual salary of 75,700 - 126,100 USD / yearly, depending on relevant factors, including experience and geographic location. This role is also anticipated to be eligible to participate in an annual bonus plan.

At The Cigna Group, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year, paid holidays, and leaves of absence. For more details on our employee benefits programs, click here.

About Evernorth Health Services

Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you need a reasonable accommodation to complete the online application process, please email seeyourself@thecignagroup.com for assistance. Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.