Project Manager, Laboratory - Hybrid - Mexico City

ICON is a global healthcare intelligence and clinical research organisation united by a mission to bring new medicines and treatments to patients faster.

As a values-driven organisation, integrity, collaboration, agility, and inclusion are at the heart of how we work and interact with each other, customers, patients and suppliers.

As a Project Manager, Laboratory at ICON, you will serve as the primary point of contact for sponsors, overseeing laboratory services for clinical studies from start-up through closeout. You will ensure successful study delivery by coordinating cross-functional teams, maintaining strong client relationships, and driving operational excellence throughout the project lifecycle.

What You Will Do:

You will be responsible for managing laboratory projects and ensuring the successful delivery of clinical trial services while maintaining high levels of client satisfaction.

Key responsibilities include:

• Acting as the primary sponsor contact for all laboratory-related project activities, ensuring timely communication and issue resolution.
• Leading study start-up activities, including protocol review, study setup, documentation, and cross-functional coordination.
• Managing project timelines, deliverables, study budgets, risks, and escalations to ensure studies are delivered to quality and performance expectations.
• Providing regular study updates, reports, and operational oversight while ensuring compliance with applicable procedures and industry standards.
• Collaborating with internal teams and external stakeholders to support study execution, investigator meetings, and project-related initiatives.
• Contributing to process improvements, knowledge sharing, and the development of less experienced team members.

Your Profile:

You will bring project management experience within clinical research, laboratory services, or a related life sciences environment, along with the following qualifications and skills.

Required qualifications and experience:

• Bachelor's degree in Life Sciences, Business, or a related field, or equivalent combination of education and experience.
• Experience managing projects within clinical research, laboratory services, or other clinical trial support functions.
• Strong understanding of clinical trial processes and the operational requirements associated with study delivery.
• Excellent client-facing, communication, and stakeholder management skills.
• Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
• Proficiency with Microsoft Office applications and project management tools.
• Ability to work independently, solve problems proactively, and collaborate effectively across global teams.

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Employment with ICON is contingent upon having the legal right to work in the country where the role is based.

Rewards & Benefits

ICON offers a competitive and comprehensive total rewards package designed to support your health, wellbeing, and career development.

Benefits may include:

• Competitive base salary and performance related incentives
• Health and wellbeing programmes including medical, dental, and vision coverage where applicable
• Retirement and pension plans
• Life assurance and disability coverage
• Employee assistance programmes and wellbeing resources
• Learning and development opportunities through structured training and career pathways

Benefits may vary depending on role and location.

Visit our careers site to read more about the benefits ICON offers.

Inclusion and Accessibility

ICON is an equal opportunity employer. We are committed to building an inclusive and accessible workplace where everyone feels valued and supported.

If you require reasonable accommodations during the recruitment process, please let us know or submit a request here.

Are you a current ICON Employee? Please click here to apply