Sales Account Manager, Korea
Stratasys Bundang-dong, Gyeonggi, South Korea (Hybrid)
Report to GM, Korea
About This Role
The Account Manager is responsible for developing, managing, and growing strategic customer accounts in Korea. The role serves as the primary commercial contact for assigned customers and is accountable for driving revenue growth, customer satisfaction, customer retention, and market expansion across Stratasys' portfolio of 3D printing hardware, software, materials, and services.
What You Will Do
Strategic Account Management & Customer Relationship Development
- Manage and grow strategic customer accounts in Korea as the primary commercial contact.
- Build strong relationships with key stakeholders and execute account plans to drive engagement, retention, and growth.
- Conduct regular customer visits, business reviews, and executive meetings while sharing customer insights and market feedback internally.
- Develop trusted relationships with key decision-makers and senior stakeholders.
- Create and execute account strategies that drive long-term customer success and business growth.
- Act as a trusted advisor by understanding customer challenges and aligning Stratasys solutions to business needs.
Revenue Growth, Sales Execution & Business Development
- Achieve quarterly and annual sales targets across Stratasys' portfolio of 3D printing hardware, materials, software, and services.
- Identify and develop new business opportunities within existing and prospective customer accounts.
- Manage the full sales cycle from opportunity identification through contract negotiation and closure.
- Maintain a robust sales pipeline and provide accurate forecasting.
Partner with Customers and Internal Teams
- Collaborate closely with Application Engineers, Customer Success, Marketing, and Operations teams to deliver exceptional customer experiences.
- Lead customer business reviews, executive presentations, workshops, and solution discussions.
- Serve as the voice of the customer by sharing market insights and growth opportunities with internal stakeholders.
- Ensure timely resolution of customer issues and support long-term customer retention.
Support Korea Materials Business Growth
- Drive growth of the Korea materials business in partnership with distributors, channel partners, and regional business leaders.
- Develop initiatives that expand recurring materials revenue and strengthen customer adoption.
What You Need To Have:
- Minimum 8-10 years of successful B2B sales, business development, or account management experience.
- Proven track record in achieving sales growth and managing strategic customer accounts.
- Experience in industrial equipment, manufacturing technology, capital equipment, software, automation, engineering solutions, or related industries preferred.
- Experience in working in a high-tech, fast-paced, and rapidly changing business environment.
- Experience in managing large enterprise customers and complex sales cycles.
- Experience in Aerospace/defense, education or public sector is preferred.
Travel Rate - 50%
Why Stratasys?
Stratasys is a global leader in additive manufacturing, supporting customers with technologies and services across a range of industries. This position offers the opportunity to contribute to government and defense programs in Japan and to support the growth of additive manufacturing adoption in the public sector.
Physical/Environmental Requirements
Works from home office. Specific work schedule is coordinated with direct supervisor.
What You Will Be Part Of
Interested?
Send us your application in English; we accept applications exclusively over our career portal.