Lead engineer - integrations

This role will be responsible for implementing, supporting, and maintaining integration solutions across Thomson Reuters products using available APIs, with a strong focus on customer-facing API implementations, SSO integrations, and ongoing technical support.

About the role

• Design, develop, implement, and maintain integrations between client systems and Thomson Reuters products.
• Support Thomson Reuters customers through end-to-end API implementation and provide ongoing technical assistance.
• Provide technical guidance and troubleshooting support for APIs, integrations, and SSO-related implementations.
• Build, manage, and strengthen relationships with customers, product teams, engineering teams, and technology stakeholders across Thomson Reuters.
• Partner with internal stakeholders to gather, assess, and prioritize customer feedback to support product innovation and improve customer satisfaction.
• Communicate effectively with stakeholders on upcoming features, product enhancements, changes, defects, and technical updates.
• Support cross-functional teams in resolving integration challenges and ensuring smooth customer onboarding and adoption.
• Drive continuous improvement in integration processes, API usage, and customer support practices.

About you

• 8+ years of experience as a Systems Engineer, Integration Engineer, API Engineer, Technical Analyst, or in a similar technical/customer-facing role.
• Proven experience supporting customers with API implementations and providing ongoing technical support for APIs.
• Strong technical acumen with the ability to translate business requirements into clear, actionable technical requirements.
• Good understanding of SSO concepts and implementation approaches.
• Strong stakeholder management skills with the ability to build, maintain, and manage relationships across customers and internal teams.
• Excellent verbal and written communication skills, including experience creating detailed technical and functional documentation.
• Strong analytical, troubleshooting, and problem-solving abilities.
• Ability to independently initiate, manage, and drive projects to successful completion with minimal supervision.
• 6+ years of software development experience with Java and Angular on AWS and/or Azure platforms; relevant cloud certifications preferred.
• 1+ years of experience working with AI technologies.
• Experience in XML, XSLT, XSD, and related technologies.
• Experience with source control tools such as Git, TFS, or similar platforms.

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What’s in it For You?

• Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.
• Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset.
• Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions.
• Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.
• Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more.
• Social Impact: Make an impact in your community with our Social Impact Institute.
• Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency.

About Us

Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media.