Partner agency | freelance sales agent (dach) – bali, indonesia

The agency is looking for a Freelance Sales Agent to manage the German-speaking (DACH) and English-speaking markets, based on-site in Bali for the first year, with the role potentially evolving into a hybrid setup afterward, provided physical presence continues during the high season.

You will handle traveler requests from first contact through to the design of custom itineraries across Indonesia. Beyond day-to-day sales, you will also help scout new products and experiences and contribute to opening up new destinations across the archipelago. It is a role for someone who wants their daily work to shape how travelers experience Indonesia.

Your main missions

Sales & customer support

• Respond to travelers reaching out through the Evaneos platform and build a first point of trust
• Listen closely to understand each traveler’s expectations and specific needs
• Share genuine, well-informed guidance on Indonesia’s destinations, cultures, and traditions
• Design custom itineraries that reflect both the traveler’s wishes and the agency’s expertise

Operations & practical management

• Prepare and validate detailed, accurate quotes for each project
• Handle billing with travelers throughout the booking process

Customer care & quality during the trip

• Stay available as the traveler’s main point of contact once the trip begins
• Monitor trip quality and step in proactively if something needs adjusting
• Manage complaints, cancellations, or unexpected issues with care and responsiveness
• Collect feedback at the end of the journey to build lasting traveler loyalty

Responsible tourism

• Champion sustainability practices in every itinerary you design
• Favor eco-conscious suppliers and local partners
• Help travelers understand and reduce their impact on local communities and environments

Contract conditions

• Type of contract: Freelance
• Location: Based in Indonesia (compulsory presence in Bali, Indonesia during the high season, June to September)
• Availability: As soon as possible
• Working time: Flexible schedule
• Work mode: On-site in Bali or Remote from any part of Indonesia
• Compensation: Fixed percentage commission per dossier or sale; Monthly fixed salary

Your advantages

• Training trips and familiarization travel to deepen your destination knowledge
• Flexible working hours that adapt to your rhythm
• An annual bonus on top of your commission
• A close-knit team culture with regular team activities and events