Sanitas

·Today

Sanitas

·Today

Asesores/as atención al cliente temporal (turno de 15:00 a 21:00)

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Location

hybrid, Madrid, Spain

Commitment

Part Time

Level

Junior (<2 years)

Required skills

Customer serviceDigital skillsCommunicationEmpathyProblem solvingBilling managementData managementProactivityEnglish

Portuguese

Job Description

¿En búsqueda de un nuevo reto profesional? En Sanitas Emisión, te estamos esperando ¡Esta es tu oportunidad!

Buscamos Asesores/as para nuestro Centro de Relación con Clientes cuya misión consistirá en gestionar las necesidades de estos (particulares y colectivos) garantizando la resolución de dichas situaciones a través de los diferentes canales;

💙 Realizar todos los cambios de datos personales (datos bancarios, domicilio, número de teléfono…) que se soliciten
💙 Dar soporte a los canales digitales app/web informando de nuevos servicios digitales
💙 Gestión de citas, autorizaciones, tramitación de volantes y traspaso de valoraciones especiales en los casos pertinentes.
💙 Gestión de cobros y resolución de incidencias de facturación
💙 Información de reembolsos (solicitudes, estados, gestiones…) Tramitación de urgencias a través del área correspondiente (S24H) y cuestiones relacionadas con inclusiones de póliza.
💙 Gestión de oportunidades de negocio (información sobre productos, promociones…)

¿Qué necesitas?

🎧 Imprescindible experiencia en atención al cliente o en servicios similares al indicado
💻 Se requieren buenas habilidades a nivel digital (se realizará prueba)
⭐ Actitud proactiva y positiva. Es esencial entender, empatizar y resolver las consultas de los clientes proporcionando la mejor experiencia y transmitiendo el máximo cuidado a nuestros clientes.
🌍 Idiomas: Valorable nivel alto de inglés y/o portugués

¿Qué ofrecemos?

⏰ Turno tarde de 15:00 a 21:00
📅 Jornada de 30 horas semanales
👉 Contrato temporal
⭐ Formato híbrido de trabajo y múltiples beneficios sociales

Desde Sanitas Emisión... Consideramos que no hay mejor forma de alcanzar nuestros objetivos que formando un equipo apasionado y comprometido, asegurando la igualdad de condiciones y oportunidades, e invirtiendo en nuestros empleados para promover la motivación y el desarrollo.

¡Eres la pieza CLAVE que completa nuestro equipo!

Y además... Somos TopEmployers. Somos #TopEmployers2026 en España! 🏆 Esta certificación de Top Employers España reconoce nuestro compromiso con el bienestar de los empleados, así como las políticas y procedimientos para cuidar de cada una de las personas que forma parte de Sanitas. Y, lo más importante, ¡nos impulsa a seguir mejorando!

Ready to join the team?

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  Product Manager Interview
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  First Round Interview
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  Kick-off Interview
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Wed
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  Qualifying Interview
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  Discovery Interview
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Thu
- 2:30 PM - 3:00 PM
  First Interview
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- 4:00 PM - 5:00 PM
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Asesores/as atención al cliente temporal (turno de 15:00 a 21:00)

Required skills

Job Description

Ready to join the team?

Stop wasting hours on applications

Over 200,000 job seekers trust us

Frequently Asked Questions

How does Global Work AI apply to jobs without spamming?

Is Global Work AI safe for my professional reputation?

Do I need a “perfect” resume to use Global Work AI?

What will my resume and cover letter look like before they’re submitted?

Will recruiters be able to tell that I used AI to apply?

What if I’m not satisfied with Global Work AI?

Stop wasting hours on applications

Over 200,000 job seekers trust us

Frequently Asked Questions

How does Global Work AI apply to jobs without spamming?

Is Global Work AI safe for my professional reputation?

Do I need a “perfect” resume to use Global Work AI?

What will my resume and cover letter look like before they’re submitted?

Will recruiters be able to tell that I used AI to apply?

What if I’m not satisfied with Global Work AI?

Stop wasting hours
on applications

Frequently Asked
Questions

Stop wasting hours
on applications

Frequently Asked
Questions