Incident Response Specialist

Primary Details

• Time Type: Full time
• Worker Type: Employee
• Location: Parramatta/Sydney
• Type: Permanent, full-time position
• Hybrid role, Happy to talk flexible working

Click here to discover what it's like to be a part of QBE Group

The opportunity

Reporting to CDC Manager, Incident Response Specialist will be a key member of our rapidly growing Cyber Defence Centre. This is an exciting hands-on technical role in which the specialist will use their security skills and knowledge to perform advanced analysis on the collection of cyber threats using high-level proactive and reactive threat hunting methods, classifying, analysing, prioritising and remediating security alerts/events. The focus is to provide effective, proactive and a highly technical analytical response to cyber security-related incidents to prevent QBE from becoming compromised by modern attack methods and techniques.

About QBE

At QBE, we get to the heart of what matters for our customers. And we do it all with a human touch. We’re an international insurer with more than 13,000 people working across 26 countries – which means we’re big enough for your ambitions, yet small enough for you to make a real impact. It’s an exciting time. We’re building momentum towards our vision to become the most consistent and innovative risk partner. What if you could have a positive impact – at work and in the world? As part of the QBE team, you’ll get to spend every day working with people who are passionate, talented and kind.

Your new role

In this role, you will take the lead during complex cybersecurity incidents, providing clear direction, maintaining control of the response, and ensuring all actions are aligned to the Global Incident Management Plan. You’ll also play a critical role in validating investigations, driving threat-led activities, and strengthening the CDC’s overall operational effectiveness.

Key responsibilities include:

• Lead and coordinate responses to high and critical severity cybersecurity incidents, ensuring structured execution across technical and business stakeholders
• Act as the primary escalation point during complex investigations, maintaining oversight of decisions, risks, and containment actions
• Provide validation and assurance of Tier 2 investigations, including scope of compromise, lateral movement analysis, and containment effectiveness
• Drive threat-led response activities, including targeted threat hunting based on credible intelligence and observed adversary behaviours
• Translate threat intelligence into operational outcomes such as detection improvements, escalation guidance, and incident criteria enhancements
• Lead or contribute to post-incident reviews, ensuring lessons learned are embedded into playbooks, detection logic, and operational processes

About You

You are a technically strong cybersecurity professional with a passion for incident response and threat analysis. You bring a proactive, analytical mindset and are confident operating in high-pressure environments, with the ability to communicate clearly across both technical and non-technical stakeholders.

Key Requirements:

• Proven experience in Security Operations, Incident Response, or a related cybersecurity function
• Strong experience investigating and responding to cybersecurity incidents in enterprise environments
• Ability to lead or coordinate technical response activities during complex incidents
• Solid understanding of modern attacker tactics, techniques, and threat landscapes
• Experience with threat hunting, threat intelligence, and detection improvement practices
• Tertiary qualification in Cybersecurity, IT, or equivalent industry experience

Benefits

We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from:

• ‘Hybrid Working’ – a mix of working from home and in the office to enhance your work/life balance
• Free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice
• 18 weeks’ gender-equal flexible leave for all new parents, including paid super

To learn more about the benefits of working with us, click here.

Awards & Recognition

We value our employee’s experience with us and are proud to have been recognised for the following awards:

• 2025 Winner of Excellence in Diversity, Equity & Inclusion Award at the Insurance Business Australia Awards for our Respect@QBE program
• 2023 Most Inclusive Workplace at the Australian HR Institute (AHRI) Awards
• Ranked in the top ten in the AAGE Top Graduate Employers 2025 for medium sized program as voted by graduates

To learn more about our achievements, click here.

How to Apply

If you’re looking for a career that combines your expertise and your empathy, click Apply today. Successful applicants will need to complete work rights, police and credit checks through our online provider as a condition of employment.

Your career. At the heart of it. QBE recognises the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If we can provide support with access requirements, alternative work arrangements or you would like to connect with one of our networks please contact us at recruitment@qbe.com.

Skills:

• Adaptability
• Business Continuity
• Communication
• Critical Thinking
• Customer Service
• Cybersecurity Risk Management
• Digital Forensics
• Intentional collaboration
• Malware Analysis
• Managing performance
• Process Improvements
• Reporting and Analysis
• Risk Management
• Security Incident Response
• Stakeholder Management

Application Close Date: 08/06/2026 11:59 PM

Equal Employment Opportunity:

QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates. We are an international insurer and reinsurer offering a diverse portfolio of commercial, personal and specialty products, as well as risk management solutions. Our product portfolio includes property, motor, crop, energy, marine and aviation. We employ a team of around 13,000 people in 26 countries around the world. Learn more about QBE Careers today.