ResultsCX
18 open jobsOutsourcing and Offshoring Consulting
18 job openings at ResultsCX
ResultsCX
Handle inbound and outbound calls to assist customers with account updates, billing questions, service inquiries, and new account setups. Provide detailed explanations of coverage plans and ensure customer understanding.
onsite, Oak Brook, IL, United States
$28k/yr
Full Time
Junior (<2 years)ResultsCX
Manage a team of 10+ licensed healthcare agents, providing coaching on performance and customer service. Document account resolutions and assist agents with troubleshooting product issues. Maintain performance targets and ensure agents have necessary equipment.
onsite, Norristown, PA, United StatesFull TimeJunior (<2 years)ResultsCX
Develop and maintain relationships with C-level leaders in the Healthcare sector, driving growth and operational excellence. Create and manage a pipeline of opportunities, deliver proposals, and negotiate contracts.
remote, United StatesFull TimeVP / C-levelResultsCX
Assist customers with account-related inquiries in both English and Korean, including member account reviews, payment and claim assistance, account activations, and new program enrollments.
remote, United States$34k/yrFull TimeJunior (<2 years)
ResultsCX
Develop and maintain relationships with C-level leaders in Telco, create strategies for pipeline and revenue objectives, manage client relationships, deliver proposals demonstrating value, and lead initiatives for renewals and new business.
remote, United StatesFull TimeVP / C-levelResultsCX
Identify, develop, and close new logo relationships within the Utilities vertical. Manage the full sales cycle from identification to contract negotiation. Collaborate with internal teams to create vertical-specific proposals and maintain a disciplined pipeline to meet revenue targets.
remote, United StatesFull TimeVP / C-levelResultsCX
Develop and maintain relationships with C-level leaders in Utilities, create strategies for pipeline and revenue objectives, manage client relationships, deliver proposals demonstrating value, and lead initiatives for renewals and new business.
remote, United StatesFull TimeVP / C-levelResultsCX
Develop and maintain relationships with C-level BFSI leaders, create strategies for pipeline and revenue objectives, manage client opportunities through sales processes, and ensure client satisfaction.
remote, United StatesFull TimeVP / C-levelResultsCX
Identify, develop, and close new logo relationships within the Telco vertical. Manage the full sales cycle from identification and qualification through needs assessment, solution design, presentation, and contract negotiation.
remote, United StatesFull TimeVP / C-levelResultsCX
Develop and maintain relationships with C-level leaders in Retail, create strategies for pipeline and revenue objectives, manage client relationships, deliver proposals demonstrating value, and lead new initiatives.
remote, United StatesFull TimeVP / C-levelResultsCX
Supervise training staff, conduct coaching sessions, and evaluate training effectiveness through performance analysis. Create governance processes for compliance with client training requirements and develop training courses based on identified gaps.
onsite, Orlando, FL, United StatesFull TimeJunior (<2 years)ResultsCX
Manage high-volume recruitment processes including reviewing candidate applications, assessment results, and conducting interviews. Ensure candidates meet qualifications and extend verbal offers.
onsite, Knoxville, TN, United StatesFull TimeJunior (<2 years)ResultsCX
Assist customers with healthcare inquiries, including insurance plan reviews, appointment scheduling, and finding primary care physicians. Handle inbound and outbound calls to inform customers about relevant changes. Maintain accurate records and provide timely responses to customer requests.
onsite, Orlando, FL, United States$26k/yrFull TimeJunior (<2 years)ResultsCX
Identify, develop, and close new logo relationships within the BFSI vertical. Execute market development strategies targeting banks, credit unions, fintechs, and insurance firms.
remote, United StatesFull TimeVP / C-levelResultsCX
Manage a team of 10+ licensed healthcare agents, providing coaching on performance and customer service. Document account resolutions and assist agents with troubleshooting. Maintain performance targets and ensure agents have necessary resources.
onsite, Paris, AR, United StatesFull TimeJunior (<2 years)ResultsCX
Manage a team of 10+ call center agents, providing coaching and support to enhance performance. Conduct interviews and manage hiring processes, ensuring accurate payroll documentation. Monitor calls and provide feedback to maintain high customer service standards.
onsite, Paris, AR, United StatesFull TimeJunior (<2 years)ResultsCX
Manage Customer Service teams, ensuring quality service delivery. Monitor program performance, track deliverables, and oversee problem resolution. Approve personnel activities including hiring and training, and provide performance appraisals.
onsite, Lapu-Lapu City, 07, PhilippinesFull TimeJunior (<2 years)ResultsCX
Manage Customer Service teams, ensuring quality service delivery. Monitor program performance, approve personnel activities, and provide performance appraisals. Act as a problem-solving escalation point and track client issues for resolution.
onsite, Lipa City, 40, PhilippinesFull TimeJunior (<2 years)The most sought-after roles at ResultsCX right now are:
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