Direct Interactions

Founded in 2004 and headquartered in Seattle, Washington, Direct Interactions is a fast-growing business process outsourcing company specializing in telephone call center services. With more than 300 employees working remotely across every U.S. state, the company builds and manages compassionate, work-from-home customer service teams. Its clients include large non-profits, government agencies, and high-growth technology companies. Direct Interactions is committed to helping organizations better serve the public through innovative practices, drawing on employees' personal experiences to guide others through difficult challenges and achieve measurable improvements in outcomes.