Balto

Balto is a software development company founded in 2017 and headquartered in St. Louis, Missouri, specializing in contact center AI solutions. Its platform helps businesses resolve customer issues faster by analyzing conversation data, generating coaching packets for supervisors, and identifying compliance concerns. Balto also scores calls for quality, provides real-time guidance to human agents, and automatically produces detailed notes. By powering multiple functions across the contact center, Balto enables organizations to operate more efficiently. The company currently employs more than 160 people.

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  Balto

  8 days ago

  Implementation manager

  remote, United States

  Full TimeJunior (<2 years)

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