Account manager

Brightstar is an innovative, forward-thinking global leader in lottery that builds on our renowned expertise in delivering secure technology and producing reliable, comprehensive solutions for our customers. As a premier pure play global lottery company, our best-in-class lottery operations, retail and digital solutions, and award-winning lottery games enable our customers to achieve their goals, fulfill player needs and distribute meaningful benefits to communities. Brightstar has a well-established local presence and is a trusted partner to governments and regulators around the world, creating value by adhering to the highest standards of service, integrity, and responsibility. Brightstar has approximately 6,000 employees. For more information, please visit www.brightstarlottery.com.

Overview

Brightstar Lottery’s iLottery team is looking for an iLottery Account Manager to join our Business development to growth management and presales team in reinforcing and improving our extensive range of digital initiatives!

Responsibilities

Your primary responsibility will be to serve as the key interface to Sao Paulo, Brazil iLottery customer and to manage lottery goals and optimize operating income! Willingness and ability to travel frequently to São Paulo, Brazil, to support business objectives and stakeholder engagement. Fluent in Portuguese, with the ability to communicate effectively with colleagues, clients, and business partners in Brazil. Align with marketing, formulate a yearly business plan for each customer account to expand relationships and uncover expansion (new platform features, content, etc…), developing and driving go-to-market strategies. Coordinate the negotiation of sophisticated, partner agreements that require technical/architectural, business model and market alignment. Develop critical initiatives and drive consensus and development of execution plans across functional teams - internally and externally.

Knowledge, Skills, and Ability

• Planning and Strategy: Business strategy and market development expertise with analytical and business modeling skills. A strong ability to think holistically is critical to success in the role.
• Passion: Build great end-to-end customer experiences, including services that open new growth opportunities and innovations in business models and partner alliances.
• Proficiency: Producing desired outcomes within a sophisticated and uncertain technical and business landscape. This involves adeptly presenting and exerting influence across all levels, from senior executives to different departments (delivery, marketing, sales, services, finance, and legal).
• Teamwork: Independently lead cross-disciplinary virtual teams and drive key business development initiatives for moderately complex deals from creation to implementation in partnership with senior Microsoft executives.
• Negotiation and Communication: Ability to think and react in real time while dealing with global partners that have missions that may not align with our own. Finding ways to create that alignment or bridge the gap to create successful long-term partnerships.
• Key interpersonal traits: Motivation, creativity, adaptability, unquestionable ethics and integrity, bias towards data-based decision making, and a willingness to take calculated risks.

Qualifications

• Must speak Portuguese.
• Demonstrated ability in lottery or gaming experience preferred.
• Proven experience in a business field which includes business development, consulting, marketing, sales, partner management, finance, legal, or relevant product development/software engineering experience that included external-facing engagement with customers/partners.
• Extensive experience managing external partners in different fields and leverage takeaways to find opportunities.
• Meaningful experience in structuring, influencing, negotiating, and managing complex commercial deals.
• Bachelor’s or equivalent experience in business or related field or equivalent alternative education, skills, and/or practical experience.
• Strong analytical and interpersonal skills.
• Ability to lead through ambiguity and drive towards successful outcomes.

Success Profile

• Leading Complexity
• Leading People
• Leading the Business
• Leading Self

#LI-DAK #LI-Hybrid

At Brightstar, we consider a wide range of factors in determining compensation, including background, skills, experience, and work location. These factors can cause your compensation to vary. The estimated starting compensation range is $60,989 - $200,500. The actual pay offered may end up being higher or lower. The Company will comply with all local pay requirements and collective bargaining agreements, where applicable.

Base pay is only one part of our Total Rewards program. Sales roles may be eligible for commission payments, while other roles are eligible for discretionary bonuses. In addition, we offer employees a 401(k) Savings Plan with Company contributions, health, dental, and vision insurance, life, accident, and disability insurance, tuition reimbursement, paid time off, wellness programs, and identity theft insurance. Note: programs are subject to eligibility requirements.

Immigration sponsorship is not available for this role.

All Brightstar employees have a role in information security. Annual training will be assigned and required as appropriate.